Tag: Leadership

My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation...

Last week, Herb Kelleher passed away. He was the legendary founder, CEO, and Chairman of Southwest Airlines. Southwest posted a nice tribute photo of him...

Hi All -  here's a collection of the most read Mixtape links from 2018.  I compiled the links with the greatest number of viewers and...

Mark's Note: I've known Ryan McCormack for many years now, thanks to his previous work in Lean healthcare and his attendance at Lean Healthcare...

Healthcare - Creating Value for Patients Healthcare is the world's largest cottage industry, as evidenced by the enormous variation in practice.  Healthcare practitioners may finally be...

Healthcare - Creating Value for Patients Hospitals have been collecting patient complaint data for decades, but leveraging the data for improvement has remained elusive.  Some new...

Healthcare - Creating Value for Patients The benefits of Electronic healthcare records are a polarizing topic with healthcare providers.  Standardization and electronic workflows have their...

Healthcare - Creating Value for Patient A lot can be done to optimize flow in hospitals without investing in additional staff and infrastructure by using an...

Tomislav Mihaljevic, MD was named CEO of the Cleveland Clinic just over a year ago, replacing long-time CEO Toby Cosgrove, MD. As I've blogged about (and podcasted about), I've been impressed with the Cleveland Clinic Improvement Model and their approach to continuous improvement, problem solving, and Lean management. Dr. Mihaljevic has written a blog post about the power of "tiered huddles"...

This article from the WSJ caught my eye last week (might be behind their paywall): The Best Bosses Are Humble Bosses Organizations are making a push to hire and promote workers who lead effectively but don't seek the spotlight In today's post, I share some thoughts and related reading...

Healthcare - Creating Value for Patient CMAJ summarizes how to improve the quality of healthcare in Canada.  Nothing new here, which begs the question - what...

Jet lag, even well managed and planned for, meant I was awake early on a Sunday morning. Over breakfast, I read more about news from last week, that GE had fired their CEO John Flannery after 14 months and replaced him with a relatively new board member, Larry Culp. Culp is GE's first outsider CEO hire in their 100+ year history. So who is this guy and why did they hire him? Culp was CEO of Danaher, a company that's quite often held up as the best non-Toyota Lean company out there. And they're an American company. Danaher, through its Danaher Business System (DBS) approach, uses Lean as a business strategy in a way that's very different than Toyota. Danaher has acquired companies and brought DBS and Lean in as a way to turn around and improve those businesses.