Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini, General Manager of the Toyota Production System Support Center (TSSC). Jamie started his career at Chrysler (where he knew Jamie Flinchbaugh, a good friend…
I’m happy to announce that I’m collaborating with Jim Benson and Tonianne DeMaria Barry, fellow Shingo Research Prize recipients, and experts in the “personal kanban” methodology (listen to my podcast with Jim) on a day-long workshop in Seattle on July…
My guest for episode #170 is Stephen Parry, joining us from England. He is a keynote speaker at the upcoming Lean Kanban North America conference in late April. I will also be a main stage speaker at the event. Parry…
After the nice response to Lean Hospitals and Healthcare Kaizen, I often get asked, “So, what’s your next book going to be?” (other than the upcoming Executive Guide to Healthcare Kaizen, that is). I’ve had people suggest writing something about…
TL;DR: At Toyota, the principle is closer to “respect for humanity” than “respect for people” — and that difference matters. It’s not a slogan or a soft value. It is one of two equally important pillars of the Toyota Production…
Mark’s note: Here’s another great vacation guest post by Jeff Hajek: By Jeff Hajek Despite having been fairly main stream for going on three decades now, there are a surprising number of misconceptions about Lean. Here is a list of…
Since moving to San Antonio in May, I’m struck by what a green, pretty city this is. Pictured at left was a day last week when I had a chance to walk from the co-working space and community Geekdom to…
Joining me for episode #155 is Jim Benson, co-author of the book Personal Kanban: Mapping Work | Navigating Life. Jim is the founder of a company with a great name, Modus Cooperandi. He is, most notably, the creator of the…
In this post, I’d like to share a nice 7-minute video from St. Clair Hospital in Pittsburgh, showing the transition from an inefficient “par level” system (that often led to stock outs for nursing supplies) to a two-bin kanban system…
This time of year, every publication under the sun (print and web) has a “Holiday Gift Guide” to share. In that spirit, I am happy to present the first Lean Blog Holiday Gift Guide. This guide is a mix of…
Lately, there have been many stories in the news about supermarkets ripping out self-service checkout scanner, stories like this: “Supermarkets start bagging self-serve checkouts.” 10 years ago, the supermarkets saw this technology as a clear cost savings – reducing labor…
I’m finally blogging about a Wall Street Journal article from just before Christmas – it’s still a generally interesting topic, I think. The article was “Holiday Help: People vs. Robots” It compares the labor and productivity strategies of two retailers…
