Tag: Kaizen

“Lack of Time” for Kaizen is a Problem Statement, Not an...

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As I've talked to and worked with hospitals and their leaders about Kaizen, or continuous improvement, the concepts, mindsets, and methods make sense to...

One-Question Poll on Healthcare Employee Idea & Suggestion Programs

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I volunteered to give a presentation last Friday for the North Texas Society for Healthcare Risk Management, where  I was able to debut some...

“Healthcare Kaizen” Book Update – The Manuscript is Submitted!

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It's a project that my co-author, Joe Swartz, and I have been working on all year... the manuscript is finally complete and sent (as...

A Kaizen Quote from Seth Godin

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As I did on Wednesday, I'm posting a quote that we collected for our upcoming book "Healthcare Kaizen," but this time it's a quote...

Why Does this Hospital CEO Have to Go Undercover? Or Does...

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Update: I edited the post title to add "Or Does He?" See the CEO's comment below, suggesting that the TV report gave the wrong...

A Kaizen Quote from Taiichi Ohno

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As I'm working hard this week to finish, with my co-author Joe Swartz, the manuscript for our upcoming book "Healthcare Kaizen," I'm not taking...

KaiNexus Education Video #1 – Getting Started with Kaizen

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We've created and released our first in our series of short, simple Kaizen education videos from KaiNexus, a startup where I am the Chief Improvement Officer. We...

Origins of this Quote on “The Biggest Room in the World”?

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I've been trying to identify the source of this quote or maxim for my upcoming book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...

Waste & Respect for People in Hospice or a Dell Factory

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I've recently had an email exchange with a retiree who is volunteering in a non-profit hospice care facility. I'm sharing this thoughts with his...

Kaizen at a Wine Bar – “Lazy” or Smart?

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"Progress isn't made by early risers. It's made by lazy men trying to find easier ways to do something."  - Robert Heinlein, American science...

Quality Digest Column w @KaiNexus: Reclaiming the word “Kaizen”

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Thanks to Quality Digest for publishing an article I co-authored with Gregory Jacobson, MD, a co-founder and the CEO of KaiNexus, a software startup...

Two Cases of Writers Misrepresenting Lean Manufacturing: McDonald’s and Dehumanization?

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One of the variations of my acronym L.A.M.E. is "Lean As Misguidedly Explained," and I recently ran across two fresh instances of this (and,...
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