Tag: Healthcare
The Lean Dentist, Revisited (and a New Video)
Updated: There's now a link to the GBMP video at the bottom of the post.
I have long admired the Lean work of Sami Bahri,...
What’s Changed in Lean Healthcare Since 2008?
It's been three years since the first edition of my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement was published. The second...
Babies and Kittens and Monkeys, Oh My! This Improves Patient Safety?
The more I visit different hospitals, the more I tend to roll my eyes at the different signs that aim to remind staff and/or...
Now Shipping! “Lean Hospitals,” 2nd Revised Edition (w/ 20% Off)
It's official - the 2nd revised edition of my first book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, is now shipping from...
Dwight’s Doomsday Defect Prevention Device on “The Office”
On last Thursday's episode of The Office, Dwight Schrute installed a software system that he called an "accountability booster," aka the "doomsday device," as...
True Story: Funny Canadian Border Agent Asks About My Books
I'm back in Ontario again this week, giving three more short workshops about Healthcare Kaizen at three different hospitals (after seven hospitals in five...
The Need for Pilots (Not the flying kind) at the TSA?
My dad was flying back from Seattle last week and he noticed this at the TSA "gemba" in the airport, as he reported in...
10 Years of Lean at Virginia Mason Medical Center; CEO Transition...
Becker's Hospital Review published a piece about the first 10 years of Lean at Seattle's Virginia Mason Medical Center: 10 Years Later: Virginia Mason...
Data Without Context Isn’t Very Helpful; Don’t Overreact to Each Up...
Some of the best lessons I have ever learned for my career are from Donald Wheeler's brilliant book Understanding Variation: The Key to Managing...
Oregon Hospitals Using the “Transforming Care at the Bedside” Program
Here is an article from HealthLeaders Media about the Transforming Care at the Bedside program: "Rural Oregon Hospitals Implement Frontline Caregiver Program." TCAB is...
KaiNexus Education Video #2 – Focus on Processes, not People
Charity Auction Update - the total raised in the round 1 auctions = $951.37 (plus $40 in Amazon affiliate fees from people buying items...
Cost Containment is not the Primary Focus of Lean – But...
American hospitals are concerned (understatement!) about their future revenues as healthcare reform gets implemented. I heard one senior executive tell his staff, "We are...
