Tag: Healthcare
This Chart Shows My “Kaizen Kickoff” Boosted This Hospital’s Improvement Culture
I recently wrote a blog post for KaiNexus titled "How Kaizen Software Helps Me Be A Better Coach." I've done a lot of Kaizen...
The Opposite of “Serious Emergency Care” [Cartoon]
Hospital billboards and health system advertising can be a curious thing. One ad that I see driving between San Antonio and Austin is one...
Throwback Thursday: Creating the New American Hospital [Book]
Today's Throwback Thursday is a look back at a 1993 book that I purchased in 2011 on somebody's recommendation. It was probably one of...
Guest Post from a Hospital CEO: Lean’s a Journey, Not a...
Mark's note: Today's post is written by Gary Passama, the CEO of NorthBay Healthcare in northern California. He is an active blogger on the...
Podcast #218 – Karen Kiel-Rosser, Baldrige & Mary Greeley Medical Center
My guest for episode #218 is Karen Kiel-Rosser, Vice President/Quality Improvement Officer at Mary Greeley Medical Center in Iowa. You can see her full bio...
It’s Patient Safety Awareness Week and I Was Surprised That This...
This week is the annual Patient Safety Awareness Week, presented by the National Patient Safety Foundation, a non-profit that I like and support. As...
10 Ways That Lean Concepts Respect & Support Healthcare Staff
Lean provides a philosophy and a management model that should be nothing but good for staff and patients. The idea of “respect for people” might sound nice in principle, but what does it mean in a practical sense...
A Call for Partners to Measure Improvement Results using “The Batz...
Some of you might know that I'm on the board of a Texas-based non profit, the Louise H. Batz Patient Safety Foundation. It's an...
Kaizen: Giving Seven Days’ Grace on a New Idea [Video]
Here's another video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a...
The One Thing Google Should Show When You Search for a...
Today's post is hosted over at LinkedIn, as part of my participation in the LinkedIn Influencers series.
The post is titled: "The One Thing Google...
Weekend Listening: Two Podcasts with Mark Graban
Normally, I like interviewing other people, through my podcast series (and this recent blog post with a hospital leader telling her story of putting...
A Story About a Hospital Putting Safety First Over Patient Satisfaction
In yesterday's blog post ("Safety is always our top priority" - From lip service to daily practice?"), I challenged hospital leaders to back up...