Tag: Healthcare

This Chart Shows My “Kaizen Kickoff” Boosted This Hospital’s Improvement Culture

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I recently wrote a blog post for KaiNexus titled "How Kaizen Software Helps Me Be A Better Coach." I've done a lot of Kaizen...

The Opposite of “Serious Emergency Care” [Cartoon]

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Hospital billboards and health system advertising can be a curious thing. One ad that I see driving between San Antonio and Austin is one...

Throwback Thursday: Creating the New American Hospital [Book]

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Today's Throwback Thursday is a look back at a 1993 book that I purchased in 2011 on somebody's recommendation. It was probably one of...

Guest Post from a Hospital CEO: Lean’s a Journey, Not a...

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Mark's note: Today's post is written by Gary Passama, the CEO of NorthBay Healthcare in northern California. He is an active blogger on the...

Podcast #218 – Karen Kiel-Rosser, Baldrige & Mary Greeley Medical Center

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My guest for episode #218 is Karen Kiel-Rosser, Vice President/Quality Improvement Officer at Mary Greeley Medical Center in Iowa. You can see her full bio...

It’s Patient Safety Awareness Week and I Was Surprised That This...

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This week is the annual Patient Safety Awareness Week, presented by the National Patient Safety Foundation, a non-profit that I like and support. As...

10 Ways That Lean Concepts Respect & Support Healthcare Staff

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Lean provides a philosophy and a management model that should be nothing but good for staff and patients. The idea of “respect for people” might sound nice in principle, but what does it mean in a practical sense...

A Call for Partners to Measure Improvement Results using “The Batz...

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Some of you might know that I'm on the board of a Texas-based non profit, the Louise H. Batz Patient Safety Foundation. It's an...

Kaizen: Giving Seven Days’ Grace on a New Idea [Video]

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Here's another video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a...

The One Thing Google Should Show When You Search for a...

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Today's post is hosted over at LinkedIn, as part of my participation in the LinkedIn Influencers series. The post is titled: "The One Thing Google...

Weekend Listening: Two Podcasts with Mark Graban

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Normally, I like interviewing other people, through my podcast series (and this recent blog post with a hospital leader telling her story of putting...

A Story About a Hospital Putting Safety First Over Patient Satisfaction

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In yesterday's blog post ("Safety is always our top priority" - From lip service to daily practice?"), I challenged hospital leaders to back up...
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