Tag: Healthcare

Gemba Academy Visits Franciscan St. Francis Health to Learn #Lean &...

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Our friends at Gemba Academy produce some really nice online Lean education materials. It's a subscription service, but you can see some free videos on...

XYZ Thinking: A Practical View of Scientific Thinking in Healthcare &...

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Mark's Note: Today's guest post is by my good friend and fellow DFW-area resident Michael Lombard. Next week, on Tuesday April 19, I'm hosting a...

Dr. John Toussaint Responds to the NEJM Piece: What Lean Really...

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Regular readers will remember my post about the New England Journal of Medicine piece on Lean by Pamela Hartzband, M.D., and Jerome Groopman, M.D....

#KaizenLive: Asking, Not Telling… Not Just About Solutions, But About Problems

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Wow, we had a great time at Franciscan St. Francis Health this week. We had the "Kaizen Live!" class and workshop Monday through Wednesday....

#TBT: An Old Podcast with Dr. Jack Billi and a Future...

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For those of you who have been around Lean healthcare for a while, I hope you've met or at least heard of Dr. Jack...

#KaizenLive: Building a Culture of Continuous Improvement Takes Time, Other Reflections

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I want to express my gratitude to Joe Swartz and his colleagues at Franciscan St. Francis Health for hosting our "Kaizen Live!" event. Yesterday...

#KaizenLive – Our Optional Kaizen Intro Class & Lessons Learned

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This week, Joe Swartz (pictured at left) and I are running a "Kaizen Live" workshop at his main hospital, Franciscan St. Francis Health. Today and...

Resistance is Futile? Practical Change Techniques for All Levels of Your...

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Mark's Note: This is the week my wife and I are physically moving from San Antonio to the DFW area, so thanks to those who...

Transparency in Healthcare: Patients *Can* Handle the Truth

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Mark's Note: Here is another guest post from Drew Locher. I'm hoping that he'll contribute occasionally to the blog as a guest author. My...

Case Study: Emergency Department (ED) Throughput Improvement Through Lean

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Mark's Note: Today's guest post comes via my friends at the ThedaCare Center for Healthcare Value, who suggested this case study from Salem Health....

From a Patient Safety Tragedy to Lean & Baldrige Success in...

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As Patient Safety Awareness Week continues, thanks to all of you who shared this PBS News Hour story with me via email or Twitter....

Podcast #245 – Dr. Tom Evans, Improving Healthcare Quality in Iowa

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Today is the first of two episodes that I'll post here during Patient Safety Awareness Week. I agree with the National Patient Safety Foundation...
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