Free Chapter – Upcoming 3rd Edition of “#Lean Hospitals”


The revised, updated, and expanded third edition of my book Lean Hospitals has been sent to the printer and copies should start shipping by mid June.

I'm happy to now be offering a free PDF of the revised first chapter.

You can click here to download the PDF (newsletter registration required):


The file also includes the table of contents and more information about the book. I hope this book is helpful in your Lean journey!

Here is an excerpt:

Better Results with Lean

“Lean” is a process improvement methodology and, more importantly, Lean is a leadership style and a management system. Lean has been embraced by hospitals and health systems since the 1990s, especially so in the past 10 years. The Lean approach is powerful, but it is not a quick fix. Lean promotes a new way of thinking and a different organizational culture, requiring change and participation from everybody at all levels. The practical methods and tools used within this broader framework have led to measurably better performance in areas such as patient safety, quality, waiting times, cost, and employee morale in healthcare organizations around the world.

Lean is not something you simply implement this year or in a few short years. Lean is an approach that you practice diligently, improving and learning more over time. Lean doesn't mean being perfect or completely free of waste, since no organization ever reaches those heights. But a “Lean hospital” is one where leaders have a humble, inquisitive mindset and a management style that allows for the reinvention of aspects of healthcare delivery and creates a culture of continuous improvement.

You can also see a summary of “Lean Results” from Chapter 1 via the book's website.

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Amazon's Special Price on the 3rd Edition of Lean Hospitals

Lean Hospitals 3rd Edition Shadow

Amazon still has a great deal on the 3rd edition of my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement.

The retail price of the book (set by the publisher) has always been in the $50 range (or higher). I get annoyed by the high price and I get complaints from some people about that. I've tried convincing the publisher that they'd sell more copies at a lower price (which means these ideas would spread more widely, which is important to me) and they'd probably make more money from the book.

They've listened a bit and the list price for the 3rd edition is $49.95, compared to $55.95 for the 2nd edition. You're getting more book (and hopefully a better book) for a lower price. Hooray.

Amazon has been offering a special pre-order price of $29.97. I'm not sure how long this will last, but that price is available right now.

You can also pre-order signed copies directly through me. Soon, I'll be announcing a special free gift that you'll receive from me for pre-ordering direct.

Either way, you won't pay until the book(s) ship to you.

“Mark Graban's book has documented what is now happening in hospitals all across America as we learn to apply the Toyota Production System methodology to healthcare. This book lays out the nuts and bolts of the lean methodology and also describes the more difficult challenges, which have to do with managing change. Graban's book is full of wins — these are the same type of wins that are happening at ThedaCare every day. I wish I could have read this six years ago, as it might have prevented some of the mistakes we made in our lean transformation journey.”

– John S. Toussaint, MD, President/CEO
ThedaCare Center for Healthcare Value

Thanks for your interest in the book!

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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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