Tag: Healthcare

This Doctor is Upset About Something, But It Doesn’t Really Sound...

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Now, there’s a story written by an emergency medicine physician, Dr. Brad Cotton, that appears in a publication called “Emergency Medicine News” — FIRST PERSON: ‘We Fired Our Hospital’...

If Your Hospital Wants to “Implement Lean,” You Need to Learn...

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I've written before about the subject of hospitals "flexing" nurses and employees. I've criticized flexing (or the practice of sending employees home early because patient census is low) and I've pointed out that it's not keeping with "Lean" principles to "save money" by sending people home early.

What These Nurses Had to Say About “Lean Hospitals”; Free Gift...

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I recently learned that a company called Anderson Continuing Education offers continuing education (CE) credits for nurses related to my book Lean Hospitals. See their page...

Stuff I’m Reading May 2016: Bad Patient Experiences, Bad Workplaces &...

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As is often the case, I have too many open browser tabs full of articles that I was going to potentially blog about. This slows...

Podcast #250 – Dr. Jack Billi & Mark Graban on #Lean...

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Episode #250... a big round number. 250 podcasts in just under 10 years. Thanks again to Norman Bodek (my first guest and frequent guest)...

NEJM Authors Double Down on Their Claim That #Lean & TPS...

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You might remember the hubbub (and my earlier blog post) about this article that somehow appeared in the NEJM: "Medical Taylorism." It's sad and frustrating...

Congratulations on Reducing Waiting Times, But Lean Isn’t Just About Flow...

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I'm always happy to see success stories where healthcare organizations solve problems that matter through Lean concepts, practices, and principles. Today, I'm blogging about...

The Blame and Shame(ful) Culture of Healthcare

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Mark's Note: This is another guest post by Drew Locher (check out past posts and my podcast with him). There's been a lot in...

Lean Hospitals: Thoughts from a Health System C.O.O. on Lean, Purpose,...

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In the previous editions of my book Lean Hospitals, I've included case examples from Avera McKennan Hospital and Avera Health. Fred Slunecka is the former president...

Podcast #249 – Steve Leuschel on “Lean Culture Change”

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My guest for episode #249 of the podcast is Steve Leuschel, author of the book Lean Culture Change: Using a Daily Management System. You can find...

Free Chapter – Upcoming 3rd Edition of “#Lean Hospitals”

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The revised, updated, and expanded third edition of my book Lean Hospitals has been sent to the printer and copies should start shipping by mid...

Seven Years Ago and a Week: A Patient Safety Story

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Mark's note: Today's post is written by Laura Townsend, the founder of the Louise H. Batz Patient Safety Foundation. I learned about the foundation...
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