Tag: Healthcare

HealthLeaders Article: Systemwide Process Improvement

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It's great to see Lean mentioned in mainstream healthcare management publications, such as the article in HealthLeaders (print and online) called "Systemwide Process Improvement."...

Revisiting Taxis, Medical Errors, and Systemic Problems

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You might have read my blog post from last week about an unsafe taxi driver and medical errors -  Said the Unsafe Taxi Driver,...

“For the Record:” Reducing Healthcare Costs through Better Quality & Better...

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Thanks to the healthcare information magazine "For the Record" for accepting my article on Lean Healthcare. As usual, I wasn't given the chance to...

Lessons from a Crazy Taxi Ride: Improving Processes in Unpredictable Environments

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When I was leaving the recent Shingo Prize conference, last week, I had what can only be described as a taxi ride from hell...

Guest Post: “Soft Skills”: From Spongy to Solid

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Inspired by Mark's recent posting on More Trust, Less Fear and an upcoming conference panel that I'm a part of, I thought a continuation...

Management Journal Article about Children’s Medical Center Dallas

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I am happy to share, with permission, a new journal article that I co-authored with Jim Adams ("The Synthesizer"), the senior director of laboratory...

Lean, Value & Waste: Better to be Creative than to Cheat...

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I saw this article last week in the USA Today while traveling, with the online headline "Products nipped, tucked to save." That headline makes...

Local News Stories About a Healthcare Value Leaders Network Visit to...

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Recently, a group of leaders from the third cohort in the Healthcare Value Leaders Network visited Mercy Medical Center in Mason City, Iowa for...

What’s Your Role in Hospital Quality?

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I snapped this pic while visiting a hospital earlier this year. This was out in the cafeteria as part of a series of signs...

An Astronaut’s Viewpoints on Systems & Patient Safety

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Today, I'm sharing a brilliant Slate.com interview: "Risky Business: James Bagian "NASA astronaut turned patient safety expert" on Being Wrong." He's actually also an...

Podcast #116 – Jim Womack, His New Lean Book ‘Gemba Walks’

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Episode #116 is a chat with Jim Womack, founder and former Chairman of the Lean Enterprise Institute, now their Senior Advisor and author of...

Updating “A Vision for a Lean Hospital”

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I am working on finishing up the revised and updated edition of my first book Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction....
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