Tag: Culture
Some Mature & Wise High School Students on Preventable Medical Errors
Near home in San Antonio, I had a chance to volunteer last Friday, speaking for an hour to a group of high school juniors...
SF General Adopts Lean, Faces a Big Test with a “Never...
They just started a year ago (better late than never?), but San Francisco General Hospital had its Lean efforts highlighted in the San Francisco...
Key Takeaways from the 2013 Northeast Shingo Prize Conference
Mark's Note: Today's post is by a regular guest contributor, Christina Kach. I was disappointed that I couldn't attend this year's event in Massachusetts,...
There’s Only One Acceptable Answer to “Are You Busy?”
In some "Kaizen Kickoff" coaching that I've been doing recently, I've been spending time with managers and other leaders as they interact with...
Joe Swartz Discusses Healthcare Kaizen and a Culture of Continuous Improvement...
Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author of our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...
The Evolution of ‘Lean Production’: Reflecting on 25 Years Since the...
tl;dr: In this post, Mark reflects on the 25th anniversary of the term "Lean Production," delving into the original article that coined it. He...
Podcast #186 – Jon Miller Discusses His Book Creating a Kaizen...
My guest for episode #186 is my friend Jon Miller, CEO of Kaizen Institute and a long-time blogger at Gemba Panta Rei. Today, we're...
Kaiser Permanente CEO George Halvorson on Continuous Improvement
There's a great piece, currently available for free on the HBR website, about continuous improvement:
The Culture to Cultivate
The author, George Halvorson, is the recently...
Podcast #178 – Drew Greenblatt, President of Marlin Wire on Lean...
Listen
Joining me for Podcast #178 is Drew Greenblatt, President and Owner of Marlin Steel Wire Products, a manufacturing company based in Baltimore. I was...
Nice Toyota Production System Intro Video from the UK
A Toyota employee, pictured at left, pulls an andon cord in a video shared by Toyota UK: Factory to Forecourt - Introduction to the...
Have Staff Really Lost Sight of the Patient Experience?
Dr. Delos ("Toby") Cosgrove, President and CEO of the famed Cleveland Clinic, wrote an article on LinkedIn recently: "Patient Experience: Time for Hospitals to...
How Toyota Builds Culture: Key Lessons from Jamie Bonini of TSSC
Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini, General Manager of the Toyota Production System Support...
