Tag: Culture

I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most noble) applications of Lean. Daily...

My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and Management at the Harvard Business...

tl;dr summary: Two Japanese hospitals have improved patient safety by combining Toyota's problem-solving methods with a culture of psychological safety. By making it safe...

The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for employees or physicians...

The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The...

While in Japan recently, I shared a short post on LinkedIn that I want to expand on here. Over the years, I've learned that not...

Kim Hollon is CEO and President at Signature Healthcare. I don't know him well, but I've heard a lot of great things about him...

Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think I've ever been there, but I remember...

My guest today is Tim Turner, who joined us previously in 2010 for episode #90. Tim was the lead author for a book called One...

I got back Sunday morning from my first trip to Brazil. I had a great time last week as a guest of a company...

On October 15th, I hosted the latest in our KaiNexus Continuous Improvement Webinar series. I'm really happy that the presenter was Paul Wainright, as...

Last week was our fifth annual KaiNexus User Conference (or "KaiNexicon" as we now call it). One of our keynote speakers was Jess Orr, a...