Tag: Culture
KaiNexus Values: How a Startup Built a Culture That Scales (and...
A lot of companies "define" their values by gathering the leadership team in a room, tossing around words like "integrity" or "excellence," and selecting...
Fear and Futility: Two Barriers to Improvement (and How Leaders Can...
Have you ever seen a problem at work but decided not to say anything? Maybe you were worried about the reaction (fear). Or maybe...
Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking...
This article is based on my recent Catalysis webinar, "Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking Up." The session was...
Kaizen Alone Isn’t Enough: Why Leaders Must Fix the System for...
One of the most persistent misunderstandings I see about Lean is the belief that if you "just get everyone doing Kaizen," performance will steadily...
Coaching Relentless Problem Solvers and Building a Culture of Lean Thinking...
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My guest for Episode #532 of the Lean Blog Interviews Podcast is Anne Frewin, a seasoned...
Three Ways Pressure Warps Performance Metrics–and What Leaders Must Do Instead
Accurate data is essential in any system--for diagnosing problems, guiding decisions, and driving improvement. But when leaders react poorly to uncomfortable data, the message...
Why “Red Isn’t Bad” Is the Wrong Mindset for Performance Metrics
In recent years, I've noticed a growing trend--one that might be well-intended, but one that could drift into unhelpful territory.
It's become fashionable in some...
Kakorrhaphiophobia: How Fear of Failure Sabotages Continuous Improvement and Innovation
When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use...
Transforming Healthcare: Ken Segel on Lean, Shingo, and Operating Systems
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My guest for Episode #530 of the Lean Blog Interviews Podcast is Ken Segel, Co-Founder and...
When Was the Last Time a Leader Around You Admitted They...
When was the last time a leader in your organization openly said,
"I was wrong"?
It's not a common occurrence in many workplaces. And that's...
From Cost Cutting to Real Continuous Improvement: A Lesson from My...
Thirty years ago, I was fresh out of college and working at General Motors. Yikes! 30 years!
It was a time of reckoning--GM was finally...
What Visiting Japan Taught Me About Lean Leadership and Healthcare Culture
This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit.
With each visit, I...
