Tag: Culture
Coaching Relentless Problem Solvers and Building a Culture of Lean Thinking...
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My guest for Episode #532 of the Lean Blog Interviews Podcast is Anne Frewin, a seasoned...
Three Ways Pressure Warps Performance Metrics–and What Leaders Must Do Instead
Accurate data is essential in any system--for diagnosing problems, guiding decisions, and driving improvement. But when leaders react poorly to uncomfortable data, the message...
Why “Red Isn’t Bad” Is the Wrong Mindset for Performance Metrics
In recent years, I've noticed a growing trend--one that might be well-intended, but one that could drift into unhelpful territory.
It's become fashionable in some...
Kakorrhaphiophobia: How Fear of Failure Sabotages Continuous Improvement and Innovation
When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use...
Transforming Healthcare: Ken Segel on Lean, Shingo, and Operating Systems
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My guest for Episode #530 of the Lean Blog Interviews Podcast is Ken Segel, Co-Founder and...
When Was the Last Time a Leader Around You Admitted They...
When was the last time a leader in your organization openly said,
"I was wrong"?
It's not a common occurrence in many workplaces. And that's...
From Cost Cutting to Real Continuous Improvement: A Lesson from My...
Thirty years ago, I was fresh out of college and working at General Motors. Yikes! 30 years!
It was a time of reckoning--GM was finally...
What Visiting Japan Taught Me About Lean Leadership and Healthcare Culture
This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit.
With each visit, I...
Culture Is the Key — Reflections on Leadership, Mistakes, and Building...
I've always believed that culture isn't just one component of success--it's the foundation everything else is built upon. That belief is central to my...
Psychological Safety in Lean: What Toyota Gets Right–and Why It Matters
One of the most powerful--but often overlooked--lessons from Toyota's management system isn't just about kanban, standard work, or andons. It's about people. More specifically,...
Mark Reich, Former Toyota Leader on Hoshin Kanri and ‘Managing on...
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My guest for Episode #528 of the Lean Blog Interviews Podcast is Mark Reich, a Senior...
Lean Isn’t About Cutting Heads–It’s About Growing People and Cultures of...
One of the most important, and most misunderstood, principles in Lean thinking is this:
Lean is not a cost-cutting strategy. Lean is a people-development strategy.
If...
