Tag: Culture
Plan, Do, Check, Act… or Plan, Do, Cover Your A? Leadership...
Lean thinkers love their acronyms, I guess. PDCA -- Plan, Do, Check, Act -- is one of the classics. Or we could argue about...
Speaking at the 2025 Lean Solutions Summit: Why Culture Comes Before...
I'm excited to announce that I'll be speaking at the 2025 Lean Solutions Summit, which will take place September 24-26 in Detroit, Michigan.
This...
Why “You’re Being Safe” Should Be the Norm in Every Operating...
"I wish moments like this didn't seem so noteworthy. I wish focusing on safety and thanking people for speaking up was the norm in...
KaiNexus Values: How a Startup Built a Culture That Scales (and...
A lot of companies "define" their values by gathering the leadership team in a room, tossing around words like "integrity" or "excellence," and selecting...
Fear and Futility: Two Barriers to Improvement (and How Leaders Can...
Have you ever seen a problem at work but decided not to say anything? Maybe you were worried about the reaction (fear). Or maybe...
Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking...
This article is based on my recent Catalysis webinar, "Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking Up." The session was...
Kaizen Alone Isn’t Enough: Why Leaders Must Fix the System for...
One of the most persistent misunderstandings I see about Lean is the belief that if you "just get everyone doing Kaizen," performance will steadily...
Coaching Relentless Problem Solvers and Building a Culture of Lean Thinking...
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My guest for Episode #532 of the Lean Blog Interviews Podcast is Anne Frewin, a seasoned...
Three Ways Pressure Warps Performance Metrics–and What Leaders Must Do Instead
Accurate data is essential in any system--for diagnosing problems, guiding decisions, and driving improvement. But when leaders react poorly to uncomfortable data, the message...
Why “Red Isn’t Bad” Is the Wrong Mindset for Performance Metrics
In recent years, I've noticed a growing trend--one that might be well-intended, but one that could drift into unhelpful territory.
It's become fashionable in some...
Kakorrhaphiophobia: How Fear of Failure Sabotages Continuous Improvement and Innovation
When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use...
Transforming Healthcare: Ken Segel on Lean, Shingo, and Operating Systems
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My guest for Episode #530 of the Lean Blog Interviews Podcast is Ken Segel, Co-Founder and...