Tag: Culture

Why “Red Isn’t Bad” Is the Wrong Mindset for Performance Metrics

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In recent years, I've noticed a growing trend--one that might be well-intended, but one that could drift into unhelpful territory. It's become fashionable in some...

Kakorrhaphiophobia: How Fear of Failure Sabotages Continuous Improvement and Innovation

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When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use...

Transforming Healthcare: Ken Segel on Lean, Shingo, and Operating Systems

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Scroll down for how to subscribe, transcript, and more My guest for Episode #530 of the Lean Blog Interviews Podcast is Ken Segel, Co-Founder and...

When Was the Last Time a Leader Around You Admitted They...

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When was the last time a leader in your organization openly said, "I was wrong"? It's not a common occurrence in many workplaces. And that's...

From Cost Cutting to Real Continuous Improvement: A Lesson from My...

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Thirty years ago, I was fresh out of college and working at General Motors. Yikes! 30 years! It was a time of reckoning--GM was finally...

What Visiting Japan Taught Me About Leadership–And What Healthcare Can Learn

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This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit. With each visit, I...

Culture Is the Key — Reflections on Leadership, Mistakes, and Building...

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I've always believed that culture isn't just one component of success--it's the foundation everything else is built upon. That belief is central to my...

Psychological Safety in Lean: What Toyota Gets Right–and Why It Matters

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One of the most powerful--but often overlooked--lessons from Toyota's management system isn't just about kanban, standard work, or andons. It's about people. More specifically,...

Mark Reich, Former Toyota Leader on Hoshin Kanri and ‘Managing on...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #528 of the Lean Blog Interviews Podcast is Mark Reich, a Senior...

Lean Isn’t About Cutting Heads — It’s About Growing People

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One of the most important, and most misunderstood, principles in Lean thinking is this: Lean is not a cost-cutting strategy. Lean is a people-development strategy. If...

“It’s Not Because They’re Japanese”: What Lean in Japan Really Teaches...

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One of the most persistent myths I've encountered over the years goes something like this: "Well, of course they can do Lean... they're Japanese." I've heard...

How Safe is it to Admit a Mistake at Work? [Poll]

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When someone on your team makes a mistake, what happens next? Do they speak up--or stay quiet? Do leaders give feedback that demonstrates curiosity--or do they...
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