Tag: Blame

When I recently did a Healthcare Kaizen workshop near Detroit, I invited an old friend of mine to attend as a guest. Marisa Smith, an...

When I started blogging here in 2005, I was still about six months away from my transition from "lean manufacturing" to "lean healthcare." It...

In the Lean methodology, building upon the teachings of Dr. W. Edwards Deming, we work hard to shift away from "naming, blaming, and shaming."...

Thankfully, it was nothing harmful or that dangerous... but I committed a medical mistake on myself last Saturday. I tweaked my lower back last Wednesday...

Thanks to the organizing sponsor Protegra and other sponsors, including my friends at LeanKit, for having me give a keynote talk about the Software...

Near home in San Antonio, I had a chance to volunteer last Friday, speaking for an hour to a group of high school juniors...

They just started a year ago (better late than never?), but San Francisco General Hospital had its Lean efforts highlighted in the San Francisco...

Again, I'm very happy to host the Carnival for  John Hunter  and his  Curious Cat management improvement blog. My job here is to share...

I flew back safely from Finland on Saturday - or I should say British Airways and American Airlines flew me safety, including in the...

A woman has the wrong side of her brain operated on. The headline features the hospital's name and the surgeon's name. It seems the...

There's an excellent blog post on the Virginia Mason Medical Center site: "Does respecting co-workers make patients safer?" As a leader in adopting and adapting...

As part of my occasional "A Lean Guy Reads..." series, I found some ideas related to Lean in the current issue of Fast Company...