Tag: Blame
Why Red-Green Charts in Management are a Rear-View Mirror Approach
tl;dr: The article critiques the traditional use of red-green charts in management, likening it to driving by looking only at the rear-view mirror. It...
What I’m Reading: Diner Muda, No Blame at Etsy, Toyota Treats...
In case you missed it, see Saturday's post: "Why Toyota is Eliminating the Andon Cord from its Factories."
As I occasionally do, today's post is...
3 Ways to React to Human Error
What happens when a mistake is made in your organization? How do you react when an error occurs?
A lab specimen gets mislabeled. The wrong...
The Worst Root Cause Problem Solver in the Animal World Is…...
We all know the beaver is "the engineer of the animal kingdom." That's why MIT has a beaver as a mascot... it's an engineer...
My Thoughts on “10 Ideas That Hospital and Health System CEOs...
I saw this piece by Bob Herman at Becker's Hospital Review and ended up writing a blog post here instead of writing a long...
Podcast #203 – Chris Jerry, Part 1, on the Death of...
Listen
My guest for Episode #203 (and for Part 2 of our discussion in episode #207) is Chris Jerry, founder of The Emily Jerry Foundation. The...
The Real #VAscandal is the Long Waiting Times & Bad Management,...
Look at the System, Not the Individuals
I've been wanting to blog about the "VA Scandal," but have avoided it because
it is somewhat politicized (as...
Blame: Human Error Occurs Even IF We’re Being Careful
I'm not sure why "error" was put in quotes since this seems like an actual error, not a quote-unquote error:
Staff 'error' blamed for chlorine...
Learning Not to Blame: Baseball Edition
Following up my post about not blaming a bartender, here's another look at learning to cast aside our old habit of blaming individuals... this...
Lean Thinking: We Don’t Blame Individuals for Systemic Errors
I saw this video last night on Paul Levy's blog and it's important enough that I want to share it here with a few...
Is it Lean’s Fault or the Old Management System’s?
It's easy for an organization to say they are "doing Lean" or they have "started a Lean transformation." They might hire a consultant or...
A Whiteboard Accident Waiting to Happen – How to Error Proof?
Yesterday, Jim Benson and I were facilitating a "Lean for Knowledge Work" class at Geekdom in San Antonio and had a great time with...
