Tag: Blame

Simple Mixups & How Blaming Workers Doesn’t Explain or Prevent Them

4
When we see a simple error, even in something as silly as sports memorabilia, we would ask "why?" or "how?" instead of "who?" Blaming individuals doesn't help...

Rethinking the Five Whys: Introducing the ‘Many Whys’ Approach in Lean...

12
There’s no magic about the number five. I’ve seen some people write that five is somehow a “magic number.” No, that’s not really the case. Ask why more than once, probably more than twice…

Throwback Thursday: This Hospital CEO Was Never Going to Get Lean

4
It's tempting to visit a place like ThedaCare and then mandate "everybody must have huddle boards." Then, a bunch of huddle boards get purchased and installed... and maybe not used. It's another thing for executives to realize that they have to change the way they manage. There's a great quote that ThedaCare folks readily share, including Kim Barnas in her book Beyond Heroes:

A Lean Guy Reads the Boston Papers: Facts, Respect, and Baseball...

5
My wife and I were in Boston over the weekend, as it was her fifth reunion from her MIT master's program. I'm also an...

10 Key Lean Mindsets for Factories, Hospitals, Startups, and More

0
Here's my latest post for LinkedIn through their "Influencers" series. It might be old hat to readers of this blog, but I hope what...

Throwback Thursday: A Lean Healthcare Conference From 2007

1
Back in 2007, I had my first opportunity to travel to England, a country I really love visiting. I had the chance to attend...

Please Help with Research Topics – Understanding Variation & Reducing Blame

7
OK, so it's not the kind of scientific research that involves lab coats and microscopes, but I'm doing some research that I'd like your...

Redefining Accountability: Shifting from Blame to Constructive Action in Lean Practices

8
tl;dr: The post challenges the traditional concept of accountability as a system of blame and punishment. It advocates for a more constructive approach that...

#Throwback Thursday: Punishing and Jailing People for Patient Harm

0
Today is another "Throwback Thursday" post where I revisit posts from the past. Friday and Saturday, I'm going to be attending the "Patient Safety,...

A Hotel, Time Quotas, Systemic Problems, and Employees Not Having the...

7
I travel a lot and, thanks to my work, I'm pretty well attuned to the idea of not blaming individuals for systemic problems in...

GM CEO Mary Barra Celebrates Employee Kaizen

1
Time magazine recently featured GM's relatively new CEO, Mary Barra, on the cover and in this story: "Mary Barra's Bumpy Ride at the Wheel of GM" Also,...

Ebola & Systems & Processes: Can We Do Better? Can We...

12
Yesterday, Thomas Eric Duncan, the first person diagnosed with Ebola in the U.S. died in a Dallas hospital. As I've been following this story, I...
Join me for a Lean Healthcare Accelerator Trip to Japan!Learn More
+ +