Here are three audience questions we didn't have time to address after a recent talk that I gave... questions about engaging people in improvement and about how to share and spread improvement ideas broadly.
I continue sharing documents from the Don Ephlin library archive. What did Ford and the UAW learn when they visited Japan in 1981? Many of the things that made Japanese industry successful are the same things that make organizations successful with Lean today, including in healthcare.
Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary’s General Hospital in Ontario: You can check out that post with a link to the CBC audio and my summary of it: Must…
This week is our 2nd annual KaiNexus User Conference, in Austin… with customers and those who are about to become customers joining us for 1.5 or 2.5 days of sharing, learning, and fun. If Austin’s expression is “Keep Austin Weird,”…
Hi, I’m back from a whirlwind week-long trip to China, where I taught classes on Lean healthcare in Beijing, Shanghai, and Chongqing. I had the chance to visit two very modern hospitals and I really appreciate the interest in healthcare…
My guest for Episode #243, Michael Bungay Stanier, takes us a bit outside of the Lean realm… but that’s good. Our topic today, which ties in very nicely to Lean and Kaizen (as you’ll hear in our conversation) is coaching. His…
Free webinar tomorrow... One of our customers that has made great strides with daily continuous improvement throughout their hospital in the past year is Mary Greeley Medical Center (MGMC) in Ames, Iowa...
Toyota shared some compelling short films with me and I've written about three of them over on LinkedIn... As we see in the videos, Lean is very powerful, in many settings...
I recently wrote a blog post for KaiNexus titled “How Kaizen Software Helps Me Be A Better Coach.” I’ve done a lot of Kaizen coaching with organizations and one challenge is me keeping up with their progress as a remote…
Here’s the latest video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a YouTube playlist. In this video, the endoscopy nurses who previously talked about…
A friend sent me a link to this article, “7 cultural concepts we don’t have in the U.S.,” and he told me to check out item #5 in the list – Kaizen in Japan. By the way, if you ever…
This Bloomberg Businessweek article caught my eye: “How to Get More Respect From Your Boss With Less Work.” It’s a misleading headline, almost as if it was associated with the wrong article, somehow. But, it’s an interesting read anyway. Researchers…