On LinkedIn: How is the “Toyota Effect” Helping Factories, Hospitals, and Non-Profits?


I'm a big fan of Toyota's efforts to teach the Toyota Production System and Lean to others, including their efforts to help non-profits and important organizations that serve society. Much of this is done through the TSSC (the Toyota Production System Support Center, formerly the Toyota Supplier Support Center).

Toyota shared some compelling short films with me and I've written about three of them over on LinkedIn:

Screen Shot 2015-10-18 at 9.12.45 AM

If you don't have access to LinkedIn at work, you can view one of the videos below (of course, if your organization blocks LinkedIn, they might also block YouTube unfortunately):

You can also view their videos via their “The Toyota Effect” website.

I hope you'll check out the videos. Do you have any examples of using Lean or TPS to help non-profits in your community?

I've done some pro-bono work with Catholic Charities Fort Worth, teaching them daily Kaizen methods for continuous improvement. They've used Kaizen to help improve some of their service lines, including a group that provides van rides to those in needs. The drivers use their Kaizen process to suggest and implement ideas that allow them to provide more rides per day with the same precious resources.

See #TheToyotaEffect short films at YouTube: http://toyota.us/1P4bRHq #Lean Click To Tweet

As we see in the videos, Lean is very powerful, in many settings. We can use what we've learned with Lean and TPS to better serve society…

This post was created in partnership with Toyota. All opinions expressed in the post are my own and not those of Toyota.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

  1. Steve says

    Hi Mark,
    Would you be able to write a few posts (if you haven’t already) regarding your pro bono charity work? Challenges, how it’s different, what works, etc? I know myself and a few others who would be interested.

    1. Mark Graban says

      Sure. I can get some reflections from the people at Catholic Charities Fort Worth sometime in the near future as a way to help tell that story.

  2. Andy Wagner says

    Boeing’s lean folks have had some long-standing involvement with the Puget Sounds Blood Bank. I also have heard that tours of Boeing played a role influencing leaders at Virginia Mason to start exploring lean.

    1. Mark Graban says

      Yes, Boeing gets a lot of credit from Virginia Mason folks. A former Boeing exec, Carolyn Corvi, is on the VMMC board. We need to see more collaboration like this across industries in communities across the U.S. (and around the world).

  3. […] can be of benefit to the patients when waiting times are reduced (also see the example of how Toyota helped UCLA-Harbor reduce waiting times for patients who were otherwise going blind while […]

  4. […] are the ones that did the great work with UCLA Harbor Medical Center and others, as highlighted in “The Toyota Effect” videos and earlier work with the NYC Food […]

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