Episode #133 is hosted by Ron Pereira, from Gemba Academy, as he leads me through additional Q&A as a follow up to our recent webinar on my upcoming book Healthcare Kaizen and some of the concepts from the book on…
Here is the fourth short, simple Kaizen education video from KaiNexus, a software startup where I am the Chief Improvement Officer.
Today, I’m linking to a post from a new blog written by the Ohio State University Fisher College of Business (“Think Op-Ex“). The post “What’s in a name?” features thoughts from James Hereford, formerly of Group Health (part of the…
It’s always great to see stories in the major media outlets about engaging front-line staff in improvement ideas. Recently, we had a piece in USA Today that I blogged about and now we have one in the Wall St. Journal…
As I’ve talked to and worked with hospitals and their leaders about Kaizen, or continuous improvement, the concepts, mindsets, and methods make sense to people. They understand how Kaizen is different than the outdated and ineffective suggestion box method. A…
It’s a project that my co-author, Joe Swartz, and I have been working on all year… the manuscript is finally complete and sent (as a big batch!) to our publisher. I’m talking about our upcoming book, “Healthcare Kaizen: Engaging Front-Line…
As regular readers know, I’m working on a second book: Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Improvements. My co-author, Joe Swartz, and I have many examples of “daily kaizen” that will be shared in the book. The idea isn’t…
Did anybody see the new movie, the comedy “Horrible Bosses” this weekend? If so, leave a comment and let us know what you thought – should I see it next weekend or wait for home video? The trailer looks pretty…
Today, I’m announcing an evolution of my work life: doing less with the Lean Enterprise Institute, doing more consulting and speaking, and starting to help build an exciting startup company, KaiNexus. The first 16 years of my career has been…
I’m really thankful for an attendee in a training workshop for sharing this video as an example of traditional “non-Lean” attitudes and practices that she saw in her hospital. It’s a clip from the movie “Babar – King Of The…
Dan Pink joins me to discuss his book Drive and the science behind what actually motivates people — ideas deeply aligned with Lean thinking and Deming. We explore why “if-then” rewards backfire for complex work, the dysfunctions of incentive schemes…
Norman Bodek discusses ideas from his book How to Do Kaizen, including why real innovation starts with empowering every employee to be a problem solver. He also tackles a great question: what should a leader do when an employee’s suggestion…