Signs, Signs, Everywhere Signs!

In this post, Paul Critchley writes about signs not being a good solution to most problems. Does posting a sign mean that people understand it or that it's going to be followed?

In this post, Paul Critchley writes about signs not being a good solution to most problems. Does posting a sign mean that people understand it or that it's going to be followed?

A few of you sent me this article... and you were correct to think I would be interested: "Inside Alabama's Auto Jobs Boom: Cheap Wages, Little Training, Crushed Limbs." What are the parallels and lessons for hospitals?

Good design, for products or processes, should be intuitive, if not obvious. In this post, I struggle with refueling my car, opening a trash can, and finding an auditorium seat writing surface. Hilarity ensues.

Alternative headline: “Poorly Designed Card Trips Up Beatty and Dunaway at The Oscars.” Or “A Bad Process Beats Warren Beatty Every Time.” What are the Lean lessons from this mistake?
Sunday is the Super Bowl. Past Super Bowl games and telecasts have led to some Lean-related posts. Below is a collection of those posts. What will happen this Sunday? Another example of error proofing (or a lack thereof)? An example…

My guest for Episode #274 of the podcast is Jay Arthur, author of Lean Six Sigma for Hospitals: Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition. To me, "Lean Sigma" is often a controversial topic... not because anything is wrong with Six Sigma…
I think this will be my last post before taking some time off for Christmas and the New Year (other than tomorrow’s reposting of “Gemba Clause“). Thanks everybody for reading my blog throughout 2016! It’s been a great year and I…

I really enjoyed spending the last two days at Mary Greeley Medical Center in Ames, Iowa the last two days. On Tuesday, there was event planned by MGMC and the Iowa Lean Consortium based on the “Kaizen Live!” site visits that…

When I was on vacation, my wife and I rented an apartment in Beaune, France, instead of getting a hotel room. At left is a picture from the center of town. It was nice to be able to wash clothes…

This article from the Toronto Star caught my eye the other day: Cyclist says his pool noodle makes Toronto streets safer for him There was a law passed in Ontario requiring drivers leave one meter of space between them and…

Here’s an article that was sent to me by Dave Sundahl, who was my guest on Episode #86 of my podcast: The Deadly Results Of Flawed Design From the article: “Design has the power to make our lives better, and…

Last Thursday, I flew to Ohio after my 93-year-old grandfather was moved from the hospital to hospice. He passed away peacefully Saturday morning in the company of my dad and his three siblings. So, I have a heavy heart even…