Lean Leap to Health Care #9 (Click for Part #8) by Scott McDuffee “I’m not sure if I have ever learned anything with my mouth open. But, I know I learn a lot with my eyes, ears, and mind open.” Sitting…
After watching and blogging about the first half of Oprah’s medical errors show that featured the story of Dennis Quaid’s kids, I finally got into the second half. The first story is that of Molly (left), a woman who was…
Following The Toyota Way, For Better Or Worse : NPR (listen or read) I’ll hand it to NPR, they generally do a much better job understanding and covering Toyota than the Wall Street Journal, NY Times, or Reuters. Tuesday, there…
Toyota Posts Big Loss, Signals More to Come – WSJ.com I saw this article on Saturday and it reminded me to go ahead and blog about a few other articles I’ve seen about Japanese CEOs lately. The big news about…
Clarity Is Missing Link in Supply Chain – WSJ.com Ah, here we go, it’s time for the annual Just-In-Time-bashing article from the Wall Street Journal. Some past “the WSJ doesn’t get it” posts include: This WSJ Article (as do Many…
In Episode #67 of the Lean Blog Interviews Podcast, Mark Graban talks with Matthew E. May, former Toyota advisor and author of the Shingo Prize-winning The Elegant Solution: Toyota’s Formula for Mastering Innovation. Matt’s follow-up book, In Pursuit of Elegance:…
Toyota Is Tightening Its Belt – NYTimes.com The words don’t appear directly in the article, but the RSS blurb for this article (repeated in many “Tweets” and RSS feed news sources) reads: “Toyota Tightens Its Belt – In a soft…
I blogged earlier about the Obama administration’s announcement that the healthcare industry is promising $2 Trillion in savings (reduced cost increases) over the next 10 years. Hooray, we set a goal. The announcements were light on how to do this……
Health-Care Providers Pledge to Try to Curb Costs – WSJ.com Industry reps offer $2 trillion in health savings You’ve likely seen headlines today about a meeting at the White House (ah, more meetings!) where the health care industry has agreed…
Here are a few upcoming events to mention: Webinar with Mike Micklewright as Dr. Deming Free Webinar with Dr. Sami Bahri, “The World’s First Lean Dentist” ValuMetrix Services Lean Workshop in Louisville KY Dan Jones / Lean Enterprise Academy Lean…
If you’re not familiar with Dr. W. Edwards Deming, check out this 30 minute special, put on YouTube in three pieces. Look at the 1980’s videos of American smashing Japanese import cars with sledgehammers. That was a mature response to…
Lean Leap to Health Care #5 (click for Part #4) by Scott McDuffee Why do we call a customer a patient in Health Care? Is it because the customer must be patient given all the waiting? After almost two months…
