Healthcare – Creating Value for Patient A lot can be done to optimize flow in hospitals without investing in additional staff and infrastructure by using an operations research approach. Here’s an example from Ottawa. Patient interviews can be uncomfortable, and it…
Healthcare – Creating Value for Patient CMAJ summarizes how to improve the quality of healthcare in Canada. Nothing new here, which begs the question – what are we waiting for? Intermountain Health in Utah has a reputation for creating value for…
Healthcare – Creating Value for Patient Creating value for patients isn’t a “project”. Lean thinking isn’t a program you “implement” in a hospital over a few years. Virginia Mason has been improving value-based care for 17 years and it continues to…
Healthcare – Creating Value for Patient The legendary quality leader W. Edwards Deming is widely known for his thoughts on statistics and systems. However, Deming believed that psychology was of crucial importance when improving organizational performance. The Institute for Improvement in Healthcare shares…
Healthcare – Creating Value for Patient Canadian healthcare is where “pilot projects come to die”. There is a lack of a culture of innovation in Canadian health, partly due to its fragmented nature and reliance on academic and government echo-chambers to…
Healthcare – Creating Value for Patient Canadian healthcare is still mired in a system of outdated technology (including reliance on faxing and pagers) in a world where consumers expect total transparency and availability of data. Canadian doctors agree that patients should have…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. Healthcare – Creating Value for Patient Not surprisingly, healthcare organizations with poor cultures of rigid…
Practical insights from Mark Graban on Lean management and continuous improvement, leadership, psychological safety, healthcare, and manufacturing.
Three years ago, The Mistakes That Make Us came out. Around the same time, Elisabeth Swan published Picture Yourself a Leader. Both books’ third birthdays felt like a decent reason to get together and talk together and bring in some…
Top 10 articlesEvergreen favoritesPodcasts Here are the LeanBlog.org posts that drew the most readers in the second half of 2025, based on Google Analytics. The ranked list below uses page views through December 19. Popularity does not necessarily tell us…
Scroll down for how to subscribe, transcript, and more We’ve been on hiatus over the summer here, but I did a live-streaming video the other day with my friend Ryan McCormack, who regular readers of this blog will recognize as…
In Episode 12 of Lean Whiskey, Mark Graban is back and he’s joined by a friend from the Lean healthcare world, Ryan McCormack. Jamie will be with Mark for our next episode. You might know Ryan as the creator of…
