Episode #12 of the “Lean Whiskey” Podcast: Canadian Whiskey, the Ups & Downs of Healthcare, and a CEO Thrown Under the Bus

14
0
Mark Graban and Ryan McCormack

In Episode 12 of Lean Whiskey, Mark Graban is back and he's joined by a friend from the Lean healthcare world, Ryan McCormack. Jamie will be with Mark for our next episode. You might know Ryan as the creator of the awesome “Operational Excellence Mixtapes” that he sends out via email and he also allows to be posted here on the blog.

Ryan, like Mark, started his career in manufacturing and then transitioned to healthcare. After working for a hospital in Winnipeg, Ryan is now OpEx manager for an insurance company. The guys first met through Mark's visits to Winnipeg through the Catalysis Healthcare Value Network and they've shared many a conversation, a whiskey, and laughs at the Lean Healthcare Transformation Summit and other events.

In the episode, they share and chat about Canadian whiskey. They discuss two news articles — one about E.D. waiting times (and the need for Process Behavior Charts) and another about an Ontario hospital CEO's “gemba time” that ended up getting her criticized by employees and in the press. They also share some “Lean pet peeves” and a funny story or two from Ryan's career.


Listen

Here is the episode if you want to stream it:


Subscribe, Rate, and Review!

Please check out the main LeanWhiskey.com page if you want to subscribe via Apple Podcasts, Google Play, Stitcher, Spotify, or RSS. Please rate and review the podcast too!

Cheers! If you have any feedback or ideas for the podcast, let us know!

Here are some links from the show: 

  • Lean Pet Peeves
  • Lean Pet Peeves?
    • Mark: Demanding journal proof that Lean is better… but there is no proof that the current management style is better. Or discounting the journal because we're different.
    • Ryan: A lack of scientific thinking in a scientific field like healthcare
      • Can you prove my thesis for me?
      • “Full Moon” Emergency Effect
    • Ryan: Not being able to even say patients are harmed

Please review us and subscribe in your favorite podcast directory or platform.


What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.

Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.


Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

Get New Posts Sent To You

Select list(s):
Previous articleCan Questions About Patient Safety Feel Psychologically Unsafe?
Next articleBe Careful With Misleading Year-Over-Year Charts
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.