Our next KaiNexus webinar that I’m hosting is going to be presented by an old friend, Roger Chen. I’m not calling Roger old, I’m just saying I’ve known him for about a decade after we were introduced by our mutual…
After the paperback launch of my book Measures of Success: React Less, Lead Better, Improve More, many of you have asked, “What are you writing next?” No really, some of you have asked this. I’ve given this a lot of…
Healthcare – Creating Value for Patients Daily safety huddles are simple, inexpensive, and effective methods to raise and escalate patient safety risks. Start your safety huddles today with some tips from the Institute for Healthcare Improvement. I get asked all the…
Healthcare – Creating Value for Patient A lot can be done to optimize flow in hospitals without investing in additional staff and infrastructure by using an operations research approach. Here’s an example from Ottawa. Patient interviews can be uncomfortable, and it…
Healthcare – Creating Value for Patient Creating value for patients isn’t a “project”. Lean thinking isn’t a program you “implement” in a hospital over a few years. Virginia Mason has been improving value-based care for 17 years and it continues to…
I'm excited to share two interesting opportunities to further our learning about Lean. One is a Texas-based event in September and the other is Japan-based, in October.
As I blogged about yesterday, things went well at the Oscars... or, at least, no errors were made in the announcements. But that thing that didn't go well was the TV ratings.
Two Data Points Are Not a Trend
The headlines I saw had a lot of two-data-point comparisons. Headlines sometimes gave the percentage decrease in viewers or how many million fewer viewers there were. Many talked about "record low" but if you're tracking a metric "record low" or "all-time high" doesn't mean there's a "special cause." That "record low" could still be noise in the system.
Previous Episodes (Full List): Click to visually browse episodes For easy access to any Podcast, use the forwarding URL: leanblog.org/X where X is the episode number. This text list is from the old version of the podcast’s main blog page.…
If you watched this year’s World Series, you saw a lot of home runs. There were many dramatic home runs in late innings or extra innings. It might have seemed like a significantly high number. My friend Dan Markovitz asked…
it's great to see an 11 year old thinking like an engineer and an entrepreneur. He's the son of a Toyota "operational excellence" consultant. For those who try to unfortunately equate Lean to a "clean desk policy," the father's desk is a great argument against banning family photos and an illustration of why Lean isn't about putting tape around everything...
This week, I’m in Palm Springs for the annual Lean Healthcare Transformation Summit. Follow along on Twitter using hashtag #HCSummit17. Today, I’m teaching my “Better Metrics” workshop for the third time this year. This page has some additional resources for attendees (the…
My guest for Episode #268 is a long-time friend of mine in the Lean community and Lean Enterprise Institute circles, Tom Ehrenfeld (@tomehrenfeld). Tom is a writer and editor living in Cambridge, MA. A former writer/editor with Inc. Magazine and Harvard Business Review, he is the…