One of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the recordings from the past few years via our on-demand library. They are also available via YouTube and…
We’ve been having a great time at the KaiNexus User Conference. Check out key moments and tweets at the hashtag #KaiNexusUC16 on Twitter. To kick off the event, we shared a video that features KaiNexus team members sharing what we…
This week is our 2nd annual KaiNexus User Conference, in Austin… with customers and those who are about to become customers joining us for 1.5 or 2.5 days of sharing, learning, and fun. If Austin’s expression is “Keep Austin Weird,”…
I was happy to see this announcement the other day: UCSF to Train Residents in Lean Management and Process Improvement From the announcement: “UC San Francisco will train medical residents and fellows in Lean management principles, as part of a…
Joining me for Episode #261 is an old friend and trusted mentor, Jamie Flinchbaugh. Among other things, he’s the co-author of the book The Hitchhiker’s Guide to Lean. He writes for a number of publications, has his own blog, and was previously…
Hi, I’m back from a whirlwind week-long trip to China, where I taught classes on Lean healthcare in Beijing, Shanghai, and Chongqing. I had the chance to visit two very modern hospitals and I really appreciate the interest in healthcare…
I’ve known Dr. Mark Jaben for a while now… we share not just a similar sounding name, but also a passion for healthcare improvement. You can hear my 2014 podcast with him about change and brain science. He’s recently written…
Some of you reading this might remember the Total Quality Management (TQM) movement of the late 1980s and 1990s. Many would look back and label it a “fad.” As I’ve said about Lean, it’s only a fad to those who are susceptible to fads. As I blogged about in 2006, management is often prone to...
Hey everyone… I’m doing a few different webinars or webcasts in the next few weeks. But first, while I’m promoting stuff, Amazon has a GREAT deal on the pre-order of the 3rd edition of my book Lean Hospitals, which is supposed…
Tuesday, Dr. Greg Jacobson and I did a webinar together titled “How to Get Buy In for Improvement.” When we ask people, “What are your biggest barriers to improvement?” the answer we get most often is “lack of buy in.”…
Presented by Mark Graban and Dr. Greg Jacobson on February 16, 2016 In this webinar, you will learn: Reasons why people don’t “buy in” to change How leaders can better understand the causes of that apparent resistance to change Strategies…
Another question I get thrown at me very often is something along the lines of “How do we get more buy in for ______” with that space being filled with Lean, Kaizen, 5S, using the EMR system, improvement, or any number of terms. If you do a Google search for Lean “lack of buy in”...