tl;dr: Psychological safety is the foundation of continuous improvement. When leaders respond to mistakes with curiosity instead of blame, people speak up, learn faster, and improve systems–making improvement sustainable rather than superficial. I hope you were able to join me…
Thursday, I hosted and moderated the third and final webinar about “Habit Loops” as part of the KaiNexus Continuous Improvement Webinar Series, presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), both from KaiNexus. Come…
I’m happy to announce that I’ve finished the manuscript for my upcoming book (a real one, not an April Fool’s Joke). The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation UPDATE — the paperback and hardcover books…
I recently hosted a webinar on habits and “habit loops” as presented by Dr. Greg Jacobson and Morgan Wright from KaiNexus. That recording is available now. On Thursday, I also hosted a deeper dive on habits that Morgan and Greg…
I really enjoyed hosting the latest webinar in the KaiNexus Continuous Improvement Webinar Series: Introducing the Connections Between Habit Science and Continuous Improvement The recording is available now and you can get it via the link above. It was presented…
I don’t blog about every mistake I make (although it might seem otherwise, sometimes). I do try to share stories that might help illustrate concepts about Lean or problem-solving. This past week, within about 24 hours, there were three examples…
Updated to include a 5-minute audio preview and the recording. I presented free webinar on June 27th, as part of the KaiNexus Continuous Improvement Webinars series. You can access it via this page (registration required, but you’ll be updated about…
This week, I hosted and moderated two webinars in the KaiNexus Continuous Improvement Webinars series. The webinars were held on Monday, April 11 and Thursday, April 14. Before I tell you a little more about them, the titles are (click…
Update Nov 5 7:30 pm: Added an Addendum / Epilogue to the story at the end of the post Having received a Johnson & Johnson vaccine in March (at Dodger Stadium), I was happy to have the opportunity to get…
Here’s another recent interview, with the Cincinnati radio station WLW — Ken Broo sitting in as guest host for the Bill Cunningham Show. You can listen to the audio or read the transcript: Full Transcript [background music] Announcer: Now, your…
I’ve been on a few more radio shows, talking about mistakes (“My Favorite Mistake” themes) and entrepreneurship. I’ve also been the guest on two podcasts recently, so I’ll share those here in this post. The Uncommon Leader Lean consultant turned…
I’ve recently been interviewed on a number of radio stations on the theme of “learning from mistakes,” as a way to promote my podcast series My Favorite Mistake. I’m sharing two of them here, each of which had a slightly…