Meeting A Professional Hero: Donald J. Wheeler, PhD, of “Understanding…
I recently got to meet Prof. Donald J. Wheeler when he gave a keynote talk at the Society for Health Systems…
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Lean as Redesign and Continuous Improvement, for Organizations or a Blog
Lean sometimes gets, I think, an unfair rap that it’s only a method for incremental improvement. See this article,…
What the World’s Best Organizations (in Business or Sports) Do…
Domonique Foxworth, who earned an MBA from Harvard Business School after his NFL playing days, says, "... there are…
Podcast #266 – Karyn Ross on Lean for Service Excellence
My guest for Episode #266 of the podcast is Karyn Ross (@KRCLean4Service on Twitter), co-author of the new book…
Toronto Cyclist Error Proofs With a “Pool Noodle” to Improve His…
This article from the Toronto Star caught my eye the other day:
Cyclist says his pool noodle makes Toronto streets…
Good News: UCSF to Teach #Lean to Residents
I was happy to see this announcement the other day:
UCSF to Train Residents in Lean Management and Process…
Lean at UCLA Harbor Medical Center Featured by the BBC
The BBC radio program "The Science Hour" recently aired a program with a segment where an unexpected person (Dr.…
#KaizenLive: Asking, Not Telling… Not Just About Solutions, But About…
Wow, we had a great time at Franciscan St. Francis Health this week. We had the "Kaizen Live!" class and workshop…
#KaizenLive – Our Optional Kaizen Intro Class & Lessons Learned
This week, Joe Swartz (pictured at left) and I are running a "Kaizen Live" workshop at his main hospital,…
Podcast #223 – Christian Wolcott, Lean Trips to Japan with Kaizen Institute
My guest for podcast episode #223 is Christian Wolcott, a senior advisor and director of Kaizen Institute…
My Visit to the Toyota Tsutsumi Plant, Part 1
I've been overdue in writing more posts about our Japan tour that took place two months ago now. See previous posts…
Putting Up Signs and Shooting Down Ideas
A friend sent me a link to this article, "7 cultural concepts we don't have in the U.S.," and he told me to…
Good Ideas, Lean Ideas, Keep Crossing the Pacific
The ideas, principles, and methods that we'd recognize as "Lean" aren't exclusively of Japanese origin. Many of us,…
The Kaizen Approach to Getting Others Comfortable with Sushi
I'll be blogging a lot more about my recent trip to Japan with Kaizen Institute, including the site visits and our…
A Visit to Franciscan St. Francis Health: A Workforce “Unleashed” by…
Last week, I had the opportunity to spend a day with my Healthcare Kaizen co-author Joe Swartz and his colleagues…
Lean is a “Generic” Term for TPS (and The Toyota Way), Says Dan Jones
People often say Lean is pretty simple (or that it's just "common sense"). Yeah, some of the concepts are simple...…
Receiving the Shingo Research Award for “Healthcare Kaizen”
Last night, my co-author Joe Swartz and I were able to formally receive the Shingo Research and Professional…
The Truth About Data and PDSA/PDCA from a Toyota Publication
Out there in the Lean and quality improvement communities, you sometimes hear some silly things. Sometimes, I…