In today's post, Jason Morin, from XPO Logistics, writes a review of Jim Lancaster's recent book "The Work of Management," published by the Lean Enterprise Institute. Jim Lancaster is CEO of Lantech and the book tells the story of their Lean journey and their evolution over time.
I’m at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California. Follow on Twitter using the hashtag #HCSummit2017. If you’re here at the event, please say hello! I love meeting blog readers and podcast listeners. I’ll be adding…
Why the sign on the Apple Store door reminded me of their poor problem solving and inelegant solutions to my broken MacBook Pro. This might be my last blog post for the week unless that gets sorted out (or if I get better at doing work like this on my iPad). It might be my last Mac. How the mighty have fallen?
In recent years, I've written two blog posts about the sad scenarios where the wrong building was demolished by a crew. In these scenarios, it's easy to blame "bad crew" instead of looking at systemic causes of such an error. Having a better process is always more effective than admonishing people to "be more careful." What did I see recently that caught my attention in terms of trying to prevent demolition errors?
Thanks to Lean Frontiers for sharing a story from Mike Hoseus on LinkedIn. Mike is, of course, co-author of the excellent book Toyota Culture: The Heart and Soul of the Toyota Way (written with Jeff Liker, who I just learned is retiring from the University of Michigan... more on that soon).
While I'm writing here about Northwestern men's basketball learning from Duke (without copying everything), the same ideas apply if you're Ford learning from Toyota or a hospital learning from ThedaCare.
Alternative headline: “Poorly Designed Card Trips Up Beatty and Dunaway at The Oscars.” Or “A Bad Process Beats Warren Beatty Every Time.” What are the Lean lessons from this mistake?
In my travels, I often meet people or visit organizations that say something like: "We're doing Lean... we just call it Process Improvement." They have a "Process Improvement" (PI) department...
I think this will be my last post before taking some time off for Christmas and the New Year (other than tomorrow’s reposting of “Gemba Clause“). Thanks everybody for reading my blog throughout 2016! It’s been a great year and I…
It’s a fair question: would Lean be easier to implement if your workforce were Japanese — or if you were operating in Japan? After two study trips to Japan with Kaizen Institute, my honest answer is: not necessarily. And the…
Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking about two of his previous books (see a full list here). Today, we’re talking about his…
A number of you emailed me about this report in the Detroit News. I grew up in Detroit and my first job was as a carrier for the News. Loved ones have received care from the Detroit Medical Center system……
