KaiNexus uses Process Behavior Charts and Deming’s principles to separate signal from noise, helping leaders avoid reactive decisions and focus on improvements that truly matter. When I first began working with KaiNexus a long time ago, I was excited to…
Thanks, everybody, for reading my blog here in 2024. And for listening to podcasts… oh so many podcasts. This blog post is the annual “year-end” report with the most read posts of the second half of the year. You can…
Scroll down for how to subscribe, transcript, and more Welcome to this bonus session of the Lean Blog Interviews Podcast, originally recorded as a LinkedIn Live event! In this conversation, I partnered with Rebecca Michalik from AME Australia to discuss…
Yesterday morning, I drove to a local client to facilitate a lunch-and-learn workshop featuring the Deming “Red Bead Game” and “Process Behavior Charts.” Read more about those topics in my book, Measures of Success: React Less, Lead Better, Improve More.…
Two-Year Comparisons in Major League Baseball Stats: A Strikeout, not a Homer tl;dr summary: Year-to-year MLB stat comparisons are misleading. Using long-term data and Process Behavior Charts shows that most 2024 trends–runs, hits, doubles, and home runs–are normal variation, while…
On NPR recently, the hourly news update covered economic indicators: Gas prices are UP 5 cents from a week ago Gas prices are DOWN 10 cents from a month ago So gas prices are both going up and down —…
TODAY marks the centennial of one of the most significant innovations in quality management: the control chart. “A ‘special cause’ for celebration.” Brian Buck, on LinkedIn LOL. Shewhart’s Breakthrough: Understanding Variation In the early 1920s, Walter A. Shewhart, working at…
tl;dr summary: This post examines the trend of Tommy John surgeries in MLB and MiLB using Process Behavior Charts, revealing that the perceived surge in injuries is within historical variation. The data suggests shifts in patterns rather than a sudden…
The Oscars may report a “four-year high” (or now, in 2026, a “four-year low”), but the long-term data tells a very different story. Year-to-year viewership and ratings changes are mostly noise. Using Process Behavior Charts reveals the real trend: decades…
A while back, I uploaded the entire PDF of my 2018 book, Measures of Success: React Less, Lead Better, Improve More, into the premium version of ChatGPT (updated March 2026). Measures of Success is my 2018 book on metrics, Process…
Last year, I looked at the free throw statistics of Andre Drummond of the Detroit Pistons. News headlines talked about how much he had improved his free throws, so I looked at one of his performance metrics (free throw percentage) to see if the increase was "signal" or "noise."
Why write about basketball? Well, there are lessons that we can learn and apply to our own workplace metrics, as I write about in my book Measures of Success: React Less, Lead Better, Improve More.
Thanks, everybody, for reading my blog here in 2023. And for listening to podcasts… oh so many podcasts. This blog post is the “year end” report with the most read posts of the second half of the year. On one…
