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Understanding Baseball’s Batting Averages with Process Behavior Charts: Is the 2018...

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Context and a “Process Behavior Chart” Instead of Two Data Points:...

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How “Process Behavior Charts” Save Us Time and Help Us Sleep...

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Why “Red Isn’t Bad” Is the Wrong Mindset for Performance Metrics

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Designing a Culture of Respect: Scott Gauvin’s Insights from the Respect...

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Two Kinds of Mistakes–and the Wisdom of Shewhart, 100 Years Later

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Why Red Isn’t Always Bad (or Useful): Rethinking Metrics, Mindsets, and...

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Don’t Make Leaders Do Mental Gymnastics With Your Performance Measures

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Ryan McCormack’s Operational Excellence Mixtape: May 16, 2025

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Stop Reacting to Red Light Metrics: Why ‘Two Reds in a...

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Update on my June 17th Workshop: Improving the Way We Improve...

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40 Years Ago: Just for the Mistake of It… New Coke!

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