Operational Excellence Mixtape: July 17, 2020
Thanks as always to Ryan McCormick for this...
Healthcare - Creating Value for Patients
Virginia…
Thoughts From Lean Thinkers on Coping with the Coronavirus Crisis
Thanks to Elisabeth and the team at GoLeanSixSigma.com for inviting me to contribute some thoughts in this piece:
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My Upcoming “Measures of Success” Workshops in SF, Toronto,…
It's always a fun day of learning when I get a chance to teach and facilitate my day-long workshop that will teach…
The Sushi Wasn’t as Good, but the Process Was Better
Last year, I wrote about my conveyor belt sushi misadventures in Japan:
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Toyota as a “People Development Company”
When I had the chance to go back to Japan last October with Honsha, there was a big focus on what the former…
My Embarrassing Sushi Mistake in Japan; Standardized Work, Leadership, and Mental…
I had a great time and learned so much as a guest of Honsha and their Executive Development Mission trip to Japan…
Operational Excellence Mixtape: November 23, 2018
Healthcare - Creating Value for Patients
Hospitals have been collecting patient complaint data for decades,…
Why Would You Go Back To Japan? Haven’t You Been There, Done That?
When I got back from Japan a few weeks back, somebody at a hospital client of mine asked me:
"Why go back to…
Reviews of “Measures of Success” – I’m Appearing on…
Today, I'll be appearing live as a guest on the live internet show "Quality Digest Live." You can watch live at 2…
Podcast #313 – Audiobook Excerpt From “Measures of Success”
Today's episode (#313) of the podcast is a bit of a departure from the norm. Instead of interviewing a guest about…
Following the Rules in Japan: Lean, Sushi, and Otherwise
Last week, I got back from my third trip to Japan and we visited three hospitals, Toyota, another manufacturer, and…
The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies…
Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created…
The 2017 Lean Healthcare Transformation Summit (#HCSummit17) Begins
This week, I'm in Palm Springs for the annual Lean Healthcare Transformation Summit. Follow along on…
#TBT: My Podcast Interview with Joe Swartz on a Kaizen Culture in Healthcare
This post looks back at a podcast that I did a few years ago with Joe Swartz, talking about how he helped introduce…
Reasons Why Lean Wouldn’t Always Be Easier Just Because You’re in…
Facebook is reminding me that it was four years ago this week that I made my initial study trip to Japan with…
“Practicing Lean” Excerpt – Lessons from Japan
I've recently updated the eBook Practicing Lean to include a new ninth chapter, submitted by Samuel Selay. Other…
5S: The Good, the Bad, and the Extreme in Japanese Hospitals
My two previous trips to Japan have been incredible experiences, both personally and professionally. I'm planning…
On Vacation Through July 15 – Here’s Some Recommended Reading &…
It's time for vacation, which means two weeks away from the blog. There is a physical vacation taking place, to…