What Does it Mean if Your LinkedIn Profile Views Are Down 10% From Last Week?
I say it a lot, but two data points are not a trend. I didn't invent that idea, of course, but I've tried to help…
Starbucks Risks Getting Burned on the Metrics Rollercoaster
Shout out and hat tip to Dan Markovitz for his excellent blog post:
"WHEN LEADERS TORTURE THEIR EMPLOYEES"
…
How We Can Easily Miss Signals in Our Metrics When We Rely on Red / Green Analysis
In many organizations, leaders rely on red / green color coding to evaluate metrics. They often see a single data…
Podcast #347 — Brad Parsons, Hospital CEO & Co-Author of…
Our guest today for Episode 347 is Brad Parsons, the CEO of NEA Baptist, in Jonesboro, Arkansas. NEA Baptist…
Measures of Success Related to “Measures of Success” Workshops
Each time I teach my "Measures of Success" workshop for Catalysis at one of their events, they give me feedback…
A Strong Signal in the Number of Home Runs — and a Surprising Special Cause
It's been a busy few weeks for me with work travel and, blogwise, I'm winding down into a few weeks of "blog…
Criticism of RAGs in the BMJ
In reviewing the excellent "Making Data Count" publication from NHS Improvement, I noticed some articles that they…
Chernobyl: Data Without Context is Dangerous
I really enjoyed the HBO miniseries "Chernobyl" that aired/streamed recently. You can watch it all now through HBO…
Episode #2 of the “Lean Whiskey” Podcast on GE, Boeing, and More
Mark and Jamie
Jamie Flinchbaugh and I got a great response to the first episode of our new "Lean Whiskey"…
Metrics Require More Than 2-Pointers or 3-Pointers: NCAA Men’s Hoops Final…
Two data points are not a trend. But, one data point can be a "signal" that a metric has changed enough to merit…
Input Wanted: Figuring Out How to Price the Paperback Version of “Measures…
I'm going to think out loud here about book pricing for the paperback version of Measures of Success: React…
Using Process Behavior Charts to Compare Organizations (Like VA Healthcare Sites)
As you might recall from an earlier post, I'm presented a free webinar on December 18 (hosted by KaiNexus) titled:…
Podcast #323 – Davis Balestracci on “Data Sanity”
I first met Davis Balestracci at a conference a few years back, where I heard him give a very spirited and…
Look Out! Be Careful! That Chart is Out of Control!?!
Here's the latest cartoon collaboration with a skilled artist and medical assistant, Carrie Schurman (see past…
How Toyota Teaches a Japanese Hospital’s Doctors About TQM
Last week, I wrote about the influence of Total Quality Management (TQM) on Toyota -- in the past and the present,…
Video of My Lean Startup Week Talk on Distinguishing Signal from Noise in Metrics
Thanks to Eric Ries and the organizers for Lean Startup Week for allowing me to share video of my 15-minute talk…
Ratings for “The Oscars” Were Lower in 2018? Should We Ask Why or Look…
As I blogged about yesterday, things went well at the Oscars... or, at least, no errors were made in the…
Every Metric Has Variation – What Can We Learn from NCAA Football…
Last week, I saw a headline about a drop in NCAA college football attendance.
I wasn't satisfied with the two…