Mark Graban

Mark Graban
5791 POSTS 4562 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Three Doctor’s Appointments, Three Cases of Technology Problems & Some Appointment...

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Thankfully, I'm relatively healthy. I have occasional doctor visits for a few minor conditions. Some visits go smoothly, but some (or most?) highlight...

So Who Else Forgot to Pack Socks?

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Last week, I had the chance to teach and facilitate a Lean education session for a group of health system executives and physician leaders...

Would an Oscars Ceremony With No Host Make Any Difference in...

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With Kevin Hart now definitively stating that he will not host the 2019 Oscars, it appears that the ceremony will move forward with a...

Everyday Innovators: Empowering Healthcare Teams at UMass, with CEO Dr. Eric...

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My guest today for Episode #331 is Eric W. Dickson, MD, MHCM, FACEP, a Professor of Emergency Medicine at UMass Medical School and Chief...

How Authors Can Stress Less Over Their Metrics [Webinar Recording]

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I published this over on LinkedIn yesterday... you can also read it on Medium.com: How Authors Can Stress Less Over Their Metrics When I started writing...

The Sushi Wasn’t as Good, but the Process Was Better

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Last year, I wrote about my conveyor belt sushi misadventures in Japan: https://www.leanblog.org/2018/12/my-embarrassing-sushi-mistake-in-japan/ I've only been to a few of these "revolving sushi" restaurants (as they...

Lean Should be the Solution to Hospital Overwork or Understaffing

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The first part of this post is a pretty long introduction before sharing quotes and views from an article that raises concerns about Lean...

Podcast #330 – Christoph Roser, His Grand Tour of Japanese Automakers

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Joining me today for Episode #330 of the podcast is Christoph Roser, a professor of production management at the Karlsruhe University of Applied Sciences...

Kaizen in Veterinary Medicine: Addressing Concerns & Championing Continuous Improvement

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I was honored to have an opportunity to present with my friend Chip Ponsford, DVM at the Veterinary Leadership Conference that was held this...

Kaizen Upon Kaizen: My Online Meeting Scheduling System

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A key Kaizen principle is continually improving through incremental improvements. When we use a Kaizen process to improve our work, we're not likely to...

A Patient’s Perspective: Hospital Surveys Miss the Mark

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Mark's note: Mike Sporer has commented a few times on blog posts and I invited him to write this guest post after we exchanged...

Will My Appearance on the “Gemba Academy Podcast” Increase Book Sales?

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Thanks to Ron Pereira and the team at Gemba Academy for having me as a guest for the sixth time on their Gemba Academy...
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