Mark Graban
Three Doctor’s Appointments, Three Cases of Technology Problems & Some Appointment...
Thankfully, I'm relatively healthy. I have occasional doctor visits for a few minor conditions. Some visits go smoothly, but some (or most?) highlight...
So Who Else Forgot to Pack Socks?
Last week, I had the chance to teach and facilitate a Lean education session for a group of health system executives and physician leaders...
Would an Oscars Ceremony With No Host Make Any Difference in...
With Kevin Hart now definitively stating that he will not host the 2019 Oscars, it appears that the ceremony will move forward with a...
Everyday Innovators: Empowering Healthcare Teams at UMass, with CEO Dr. Eric...
My guest today for Episode #331 is Eric W. Dickson, MD, MHCM, FACEP, a Professor of Emergency Medicine at UMass Medical School and Chief...
How Authors Can Stress Less Over Their Metrics [Webinar Recording]
I published this over on LinkedIn yesterday... you can also read it on Medium.com:
How Authors Can Stress Less Over Their Metrics
When I started writing...
The Sushi Wasn’t as Good, but the Process Was Better
Last year, I wrote about my conveyor belt sushi misadventures in Japan:
https://www.leanblog.org/2018/12/my-embarrassing-sushi-mistake-in-japan/
I've only been to a few of these "revolving sushi" restaurants (as they...
Lean Should be the Solution to Hospital Overwork or Understaffing
The first part of this post is a pretty long introduction before sharing quotes and views from an article that raises concerns about Lean...
Podcast #330 – Christoph Roser, His Grand Tour of Japanese Automakers
Joining me today for Episode #330 of the podcast is Christoph Roser, a professor of production management at the Karlsruhe University of Applied Sciences...
Kaizen in Veterinary Medicine: Addressing Concerns & Championing Continuous Improvement
I was honored to have an opportunity to present with my friend Chip Ponsford, DVM at the Veterinary Leadership Conference that was held this...
Kaizen Upon Kaizen: My Online Meeting Scheduling System
A key Kaizen principle is continually improving through incremental improvements. When we use a Kaizen process to improve our work, we're not likely to...
A Patient’s Perspective: Hospital Surveys Miss the Mark
Mark's note: Mike Sporer has commented a few times on blog posts and I invited him to write this guest post after we exchanged...
Will My Appearance on the “Gemba Academy Podcast” Increase Book Sales?
Thanks to Ron Pereira and the team at Gemba Academy for having me as a guest for the sixth time on their Gemba Academy...