Mark Graban
Podcast #337 – Vance Jackson, a Lean Healthcare CEO from West...
It's my second straight podcast with a healthcare CEO. This time, joining me for Episode #337 is Vance Jackson, FACHE, FACMPE, the President &...
Podcast #336 – Gladys Bogoshi, a Lean Healthcare CEO from South...
My guest for Episode #336 is Gladys Bogoshi, the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central hospitals...
The “Measures of Success” Paperback is Now Available Through Amazon!
OK, sorry to do one more blog post about my book... but it's a very exciting day in that the paperback version of Measures...
Why Every Week Should be Patient Safety Awareness Week
My typing is a bit hampered after my finger surgery still. At least my surgery was safe and my outcomes seem to be good....
Observations From Getting Minor Finger Surgery
My blogging and other typing might be limited a bit since I had a minor outpatient procedure to remove a ganglion cyst (or something...
Input Wanted: Figuring Out How to Price the Paperback Version of...
I'm going to think out loud here about book pricing for the paperback version of Measures of Success: React Less, Lead Better, Improve More -- in...
How Checklists and the “Andon Cord” Concept Can Help With Webinars
For years, Dr. Greg Jacobson and I have used checklists when prepping for and running our various webinars via KaiNexus. You can join us...
Podcast #335 – Barry O’Reilly on the Need to “Unlearn”
It's two Barrys in a row on the podcast, as my guest for Episode #335 is Barry O'Reilly and we're talking, in depth, about...
Hospital Observations from the Toast Kaizen Guy, Bruce Hamilton
I've been battling some sort of bronchitis or respiratory infection for about five days now.... blah. Lots of coughing and my voice is shot....
Flashback Friday: The Craziness of “Top Doctor” Lists That Aren’t Necessarily...
Back in 2013, I wrote a LinkedIn article (orread on Medium) about how the "Doctors: Best of 2013" list in a San Antonio magazine...
Podcast #334 – Barry McCarthy on Toyota and “Development Organizations”
Joining me for Episode #334, all the way from Australia, is Barry McCarthy. Barry spent more than 15 years in leadership roles with Toyota...
When “Red Beads” Lead to What Looks Like Workplace Discrimination
Quite often, I used the famed "Red Bead Game" (a.k.a. the "Red Bead Experiment") that was made famous by W. Edwards Deming.
Here are my...