Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
My Blog Post for Catalysis on Going “Beyond Emojis” with Process...
Thanks to Sara Thompson and Catalysis Inc. for asking me to write a blog post for them. If we can go "Beyond Heroes" (a...
Podcast #357 — Dr. Michael Conroy on Lean as a Chief...
Joining me today for episode #357 is Michael Conroy, M.D., the Chief Medical Officer of Sutter Medical Group in northern California.
Mike was previously the...
When Should We Lower a Target and When Should We Try...
Today, I'm sharing a question from a reader who started their career at Toyota and now works at another company. See previous posts with...
Sharing Lean Six Sigma Journal Articles on Healthcare Improvement from Ireland
I was honored to be asked to participate in a supplement that was published by the journal The International Journal for Quality in Healthcare....
Be Careful With Misleading Year-Over-Year Charts
The main subject of my book Measures of Success is "Process Behavior Charts" (see more in this blog post) and the thought process that's...
Episode #12 of the “Lean Whiskey” Podcast: Canadian Whiskey, the Ups...
In Episode 12 of Lean Whiskey, Mark Graban is back and he's joined by a friend from the Lean healthcare world, Ryan McCormack. Jamie...
Can Questions About Patient Safety Feel Psychologically Unsafe?
I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most noble) applications of Lean.
Daily...
Interview with Amy C. Edmondson On Psychological Safety And “The Fearless...
My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and Management at the Harvard Business...
The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems,...
tl;dr summary: The blog post discusses the importance of reporting and solving problems for patient safety in Japan. It highlights stories from two hospitals...
When Doctors and Nurses are Afraid to Speak Up About ...
The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for employees or physicians...
Podcast #355 — An Engineer, an Architect, and a Nurse on...
So, an engineer, an architect, and a nurse walk into a hospital... no, that's not a setup for the punchline to a joke.
Today,...
It’s Hard to Ask Leaders to Change the System in Which...
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The...
