Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Lean Healthcare Means Having the Right Staffing Levels for Safety, Quality,...
I was prompted today to think about an excerpt from my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement:
"In many hospital settings,...
When Companies Don’t Learn From “The Beer Game,” Inventory Stock-Outs Turn...
You're a retailing or manufacturing executive who hasn't heard of MIT's "Beer Game" management simulator?
Then you're probably swimming in a lot of excess inventory.
If...
Isn’t It Ironic? Mistakes That Interrupted My Webinar About Mistakes
A contractor unplugged my WiFi router.
Or was there more to it than that? Instead of blaming somebody else, what mistakes did I make that...
Interview with Lisa Yerian, MD On The Cleveland Clinic’s Improvement Journey...
My guest for Episode #449 of the Lean Blog Interviews Podcast is Lisa Yerian, MD.
She joined Cleveland Clinic in anatomic pathology in 2004, and has held several...
Reader Question: Would You Call This a “Lean Burial”?
I try not to use the word "Lean" as an adjective that means "better." We see this a lot online, the so-called "Lean boarding...
Free Webinar Recording About Learning From Mistakes (as Individuals & Organizations)
Updated to include a 5-minute audio preview and the recording.
I presented free webinar on June 27th, as part of the KaiNexus Continuous Improvement Webinars...
Rich Sheridan, CEO Of Menlo Innovations, On Eliminating Fear And Increasing...
My guest for Episode #448 of the Lean Blog Interviews Podcast is Rich Sheridan, co-founder, CEO and "Chief Storyteller" of Menlo Innovations, a software and IT consulting firm...
The Book “Rivethead” and GM’s Demeaning “Quality Cat” Mascot
I've updated and am republishing an old 2005 blog post that I wrote about a former GM assembly worker, Ben Hamper, who has some...
Just the Lean Talk — Mark Graban & Jamie Flinchbaugh Discuss...
Listen:
Here is the episode if you want to stream the audio:
As I did two weeks ago, when Jamie Flinchbaugh and I talked about "Lean...
Kaizen: An Exotic Word, Common Sense Principles for Healthcare
We're coming up on the 10th anniversary of the publication of the book that I co-authored with Joe Swartz called Healthcare Kaizen: Engaging Front-Line...
How These Credit Card Websites Illustrate Lean Mistake Proofing (or Not)
This is an article that I originally published on LinkedIn back in 2015. Has the error proofing been improved since then, between credit card...
Discussing Our “Favorite Mistakes” — Mark Graban and Alisha Wielfaert Podcast...
Normally, I like to be the one doing the interviewing. My latest guest on "My Favorite Mistake" was Alisha Wielfaert, who shared her "favorite...
