Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
What Are We Searching For? Part Deux
From the Lean Blog server logs.... I did this back in February and here's what people are searching for today.... not the most popular...
Incentives for On-Time, But What About Quality?
Rotorhub: The Information Hub of the Helicopter IndustryHere's an article about some military helicopter part production and a "lean" system.This jumped out at me:At...
Amateurs Do It Right….
I like this quote from, of all companies, General Motors -- a GMC Truck ad:
"Amateurs work until they get it right. Professionals work until...
Teaching Managers to Manage (or Better Yet, Lead)
Managers Rate Themselves High, But Workers Prove Tough Critics - WSJ.comThere are always stories about how something like 80% of employees think they are...
"Lean and mean manufacturing"
Lean and mean manufacturing - 9/26/2006 - Modern Materials Handling
When I see "mean" in a headline, it's strange... I would expect that to be...
Lean is the Norm??
Including the Missing Links in the Global Supply Chain - InformationWeek White Papers:Here's one more reason to NOT pay attention to "lean" articles...
Great Kanban Story from David Meier
Here is a story from David Meier, a former Group Leader at Toyota and the co-author of The Toyota Way Fieldbook and the upcoming...
Lack of Error Proofing Kills 3 Babies
This is an incredibly sad, and completely preventable, situation. Three babies are dead, and three more injured, because the wrong drug was administered...
An Example of Incentives Harming Customers
Flight Attendants Extort Blanket Sales From Freezing Passengers - ConsumeristIn an earlier post's comments, Luke pointed out the importance of having the RIGHT incentives....
How Incentives Are Ineffective
Reward and Incentive Programs are Ineffective -- Even Harmful by Peter R. Scholtes
It's worth a full post and full link, this article that John...
Another Lean Healthcare Overview
Squeezing the fat from health care - baltimoresun.comHere is another nice overview of some of the results seen from the application of Lean Thinking...
People want to do Quality Work
A question to ask yourselves (if you're in management): does your management system allow people to do their best work? Even if...
