I like this quote from, of all companies, General Motors — a GMC Truck ad:
“Amateurs work until they get it right. Professionals work until they can't get it wrong.”
The ad shows images of football, but it makes me think of our lean efforts. Did you prepare enough, train enough, coach enough, practice enough to do it right once or to make sure you're doing it right every day?
Professionals work until things are habit or automatic. Professionals would also, I suppose, error proof processes so things don't go wrong.
I strive to be a professional. That's my goal.
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