Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Creating a Culture of Transparency: Lessons from GE CEO Larry Culp...

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Making it Safe for Bad News to Flow to the CEO (or Other Leaders) Following up on my blog post about GE CEO Larry Culp's...

Insights from GE CEO Larry Culp’s Speech at the AME Conference...

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It was a real treat to hear Larry Culp, the CEO of General Electric and CEO of GE Aerospace, speak at the AME 2022...

How the Toyota Production System Built Pandemic Resilience, Not Risk

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A culture of learning makes the difference, not "low inventory" Last year, I wrote a post that criticized those, including the Wall St Journal, who...

An Amazing Reframing of Failure, in Sports and at Work

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I love this clip of John Amaechi (also embedded below), a former NBA player turned psychologist from England. He's very wise, and I've...

At Toyota: Mistakes are OK, as Long as We Learn; Culture...

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The book that I'm writing on learning from mistakes is not an academic research-driven project. My "field research" mainly consists of the 200 podcast...

How a Small Test of Change Can Prevent Bigger Mistakes –...

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In the history of our KaiNexus continuous improvement webinar series, we've used a few platforms over time. We used WebEx for many years, but...

Jim Benson on The Collaboration Equation, His New Book

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Scroll down for how to subscribe, transcript, and more My guest for Episode #463 of the Lean Blog Interviews Podcast is Jim Benson, the CEO...

Does Learning From Mistakes Mean It’s OK to Try Any “Dumb...

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Elon Musk tweeted this yesterday: "Please note that Twitter will do lots of dumb things in coming months. We will keep what works &...

Professor John Grout, A Deep Dive On Mistake Proofing And Lean

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My guest for Episode #462 of the Lean Blog Interviews Podcast is Professor John Grout, the former dean of the Campbell School of Business at Berry College...

The Official Cocktail of “My Favorite Mistake”: The Negroni Sbagliato

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The cocktail called the "Negroni Sbagliato" is having a moment right now, as they say, as the result of this TikTok video. I don't...

“Habitual Excellence” with Lou Shapiro, CEO of the Hospital for Special...

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Today, I'd like to share an interview that I did for the podcast series called "Habitual Excellence," which is presented by Value Capture. I...

Psychological Safety as a Pre-Condition for Lean and Continuous Improvement

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"Simply put, we cannot get to zero harm without psychological safety." I wrote that as part of this page on the Value Capture website: Psychological Safety and its...
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