Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
People in the Middle
This is my version of a Toyota diagram (click on it for a larger view) showing the "integrated system" of the Toyota Production System....
Why do Leaders Struggle?
In a follow up to another short post, "Bad Employees or Bad Leader?"I'll pose this question, which should be answered in a "5 Whys"...
Ford’s Fields Finally Sacrifices
Detroit News Article | Jan 4. WSJ Article on UproarThis was in Automotive News, a follow up to this earlier...
Art Byrne from Wiremold / Lean Thinking
Thanks to blog reader Osvaldo for passing this long. If you've read Lean Thinking or anything about Wiremold's lean journey and wondered about...
Hospitals and Lean
STLtoday - Business - Story
Here is an overview and general awareness article from the St. Louis paper. It's always nice to see lean (and...
Bad Employees or Bad Leader?
Question for the blog readers:A person working in a lean effort complains "My employees won't follow the standard work."Bad leader, bad employees, or both?Your...
NBA’s David Stern on Listening
'Welcome to My World' - WSJ.com:You might remember the story about how the NBA unilaterally changed to a new ball without much input from...
Society for Health Systems Conference
Any of the healthcare readers out there attending the SHS conference in New Orleans in February? If so, send me a message via...
"Being Mean Is So Last Millennium"
Business Week ArticleOK, so here's the palette cleanser after my Bob Nardelli rant. I like to keep a positive piece at the top...
"You can’t s*** on your employees"
Business Week: Out At Home DepotAs more details about the former Home Depot "leader" and his "leadership" come out, it's a sad case...
Great Posts from Quint Studer
Quint Studer is a former hospital CEO who I've mentioned a lot here. He has an outstanding blog now. In his issues, he doesn't...
More on Healthcare Incentives
In China, Preventive Medicine Pits Doctor Against System - WSJ.com:Continuing the discussion from Evolving Excellence, today's WSJ has a well timed article. This...
