This is my version of a Toyota diagram (click on it for a larger view) showing the “integrated system” of the Toyota Production System. Notice how “Human Development” is put in the middle, no surprise there.
The three balancing sides of the triangle are instructive, “People,” “Technology,” and “Process.” All three have to work in balance, being supportive of each other. All of this together creates the Organizational Culture.
Have you used this diagram in your Lean efforts? What do you take away from it? Has it helped you?
What do you think? Scroll down to comment or share your thoughts and the post on social media. Don't want to miss a post or podcast? Subscribe to get notified about posts via email daily or weekly.
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
Latest posts by Mark Graban (see all)
- Jody Crane, MD: Lean in Emergency Medicine and Hospitals; 3 Big Issues Causing Tough Times in Healthcare - February 1, 2023
- Alternative History: GM Uses Lean to Remain #1 in the Auto Industry - January 31, 2023
- Fall in Love with the Problem, not the Solution: In Entrepreneurship and Continuous Improvement - January 29, 2023
You can look at it as a burger; with the two slices of bread representing Technology and Process, and the meat representing the People.
Now, what makes a good burger?
Furthermore, a burger without a slice of bread is not a burger.
I just find it easy to remember and constantly keep it in mind.
Osvaldo