Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Advice About Dealing with the Mistaken Confetti Drop at an NBA...
This was in the news the other day, and it's fun to talk about mistakes that don't harm or kill anybody:
Confetti delays Celtics-Hawks Game...
It’s Not Surprising When a Former Toyota Employee is Open to...
I'm glad that I have become friends with David Meier over the past... almost 20 years, I think. He's been a podcast guest many...
In Memoriam: Ritsuo Shingo, Former Toyota Executive and Lean Teacher
I am saddened to hear of the death of Ritsuo Shingo (1947-2023), as announced by the Shingo Institute. He was the son of Shigeo...
How to Leave a Review for Lean Blog Interviews
To rate our podcast "5-stars" on Apple Podcasts or Podchaser, please scroll to the corresponding instructions below. All other platforms do not have ratings...
Kaizen Upon Kaizen: Continuing to Improve our KaiNexus Webinars Experience for...
At KaiNexus, we practice what we preach when it comes to continuous improvement. One thing I do for the software company is managing the...
What is Meant by “A Culture of Safety” in Healthcare? How...
I stumbled across this article the other day, on the important issue of medication errors:
Medication Errors: The Year in Review
"Preventing medication errors is an...
Webinar by Elisabeth Swan: Deepen Your Lean Leadership Skills with Brain...
I'm happy to have hosted another webinar, presented by Elisabeth Swan as part of the KaiNexus continuous improvement webinar series. Scroll down for a preview of...
My KaiNexus Blog Post on the Need to “BELIEVE” That Every...
Here is a Ted Lasso-themed blog post that I wrote for the KaiNexus Blog:
It Starts With BELIEVE - Creating a Culture of Continuous Improvement
The...
Waste Upon Waste: Misadventures in Getting Electronic Medical Records Transferred
I know I'm not alone in being frustrated by something as simple -- seemingly simple -- as transferring electronic medical records from one physician's...
Interview with Elisabeth Swan on Her New Book ‘Picture Yourself a...
Scroll down for how to subscribe, transcript, and more
Joining us for Episode #473 of the Lean Blog Interviews Podcast is Elisabeth Swan, author of...
Experimenting with an “Audience View” for KaiNexus Webinar Presenters in Zoom
I wrote a blog post that was published last week on the KaiNexus Blog:
Experimenting with an "Audience View" for Webinar Presenters
In a nutshell, the...
Mistake-Proofing: The Gas Station Pump Wouldn’t Let Me Forget My Credit...
Chapter 4 in my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation is about preventing mistakes -- mistake-proofing.
In the...
