Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Posts of the Year 2008
Following the pattern of our good friend Ron Pereira at the Lean Six Sigma Academy, a number of us are going "Best of 2008"...
Why Was Everyone So Miserable Today?
I recall reading Dr. Deming talking about how people should be able to enjoy their work. I know for certain I've heard Norman Bodek talk about it in speeches and my podcasts. Norman loves to ask why people never say "Thank God It's Monday!!!!!"
GM’s Success in Copying Toyota’s Shopfloor System?
Op-Ed Contributor - G.M.'s Secret Success - NYTimes.comI agree with the basic premise of this piece that not all is rotten in GM. For...
Interview with John Shook on A3 Problem Solving and His Book...
Episode #56 of the podcast is a discussion with John Shook, one of my absolute favorite people in the Lean world.
The few times I've...
Dr. Berwick and Lean in Business Week
Donald Berwick: Curing the Healthcare System - BusinessWeek
Good exposure for the applicability and use of Lean concepts in healthcare in BusinessWeek. Dr. Berwick is...
Healthcare Kaizen Events Survey, Part 3
Here is part 3 of the results from my online survey about Kaizen Events in healthcare. You can find Part 1 and Part 2...
Holiday Blog Break
I'll be mostly away from the blog through January 2nd. Happy Holidays to all of you... here's a little photo treat from one of...
"Overproduction" of Snail Mail
Snail mail is definitely not a "level loaded" process during the year, this is a peak time.You can tell that by the overstuffed USPS...
Toyota Expects Its First Loss in 70 Years
Article - NYTimes.comMarketwatch.com articleBreaking news (but not entirely unexpected if you've been following the news in the last week):Toyota Motor, the Japanese auto giant,...
Healthcare Kaizen Events Survey, Part 2
Following up on Part 1 of the survey results, we'll now explore some of the results and lessons learned from event-driven Lean activities in...
Norman Bodek Auction Update
Thanks to everyone who bid, especially the winning bidder, Jeff. $141 was raised for the Josie King Foundation.
Check out their website and learn more...
"Viable" by March 2009?
Bush Gives Emergency Loans to Automakers - NYTimes.comDetroit News ArticleI don't understand this at all. What is the operational definition of "viable"? What will/can...
