Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
What can Golf Cart do for you?
Readers outside the U.S. might not know the UPS advertising slogan of "What Can Brown Do For You?" This often refers to the iconic...
Interview About ‘The Sergeant Thomas Joseph Sullivan Center’ – Daniel Sullivan...
Listen:
Episode #134 is a different topic than usual. Instead of strictly talking Lean, today's discussion is about broader issues of healthcare quality and the...
Will Suggestion Boxes be a Trend in 2012? What Method(s) do...
I saw this article the other day on BusinessInsider.com: "10 Predictions For How The Workplace Will Change In 2012."
Two of the predictions caught my...
Video Podcast #17 – Lean Blog Q&A: Standardized Work
Not long ago, I asked readers for questions that could be addressed in audio or video podcasts.
I received this question that I'm addressing in...
Missing the Inventory Target at Target & Lessons Learned
Over the weekend, I went to a local Texas Target store to buy a Christmas-themed gift card. I checked a few registers and all...
Podcast #133 – Mark Graban, Healthcare Kaizen Webinar Q&A Session with...
Episode #133 is hosted by Ron Pereira, from Gemba Academy, as he leads me through additional Q&A as a follow up to our recent...
A Good Lean Healthcare Journal Article with a Puzzling Title
Thanks to the readers who sent this article my way and thanks to the authors for mentioning and citing my book, Lean Hospitals. The...
One Problem with Healthcare Data
This article caught my eye recently: "Canada leads in surgical mishaps." By "leads," the article means they have a high number of mishaps (which...
Webinar Recording from a University of Michigan Health System Lean Leader
Yesterday, the MIT SDM program hosted a webinar by Dr. Jack Billi from University of Michigan. I had the good fortune to meet Dr....
KaiNexus Education Video #4 – Working Toward “Yes” in Kaizen
Here is the fourth short, simple Kaizen education video from KaiNexus, a software startup where I am the Chief Improvement Officer.
Podcast #132 – Prof. Bob Emiliani, Looking Back at Virginia Mason...
A returning guest for episode #132, we are joined by author and professor Bob Emiliani. Today, we are chatting about some videos he recently...
The Lean Blog Holiday Gift Guide
This time of year, every publication under the sun (print and web) has a "Holiday Gift Guide" to share. In that spirit, I am...
