Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

“Startups Lessons Learned” Simulcast in Dallas 5/23

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If you're interested in the Lean Startup methodology - as an entrepreneur or an "intra-preneur" within a big company, check out Eric Ries' "Startup...

As Seen on TV: Random Lean Terms in Commercials

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On a recent Sunday morning, I was watching cable news channels and two different commercials had a word jump out at me, words that...

Podcast #118 – Jim Womack on GM, Toyota & Lean Six...

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Episode #118 is a follow-up to podcast #116 with  Jim Womack, founder and former Chairman of the Lean Enterprise Institute, now their Senior Advisor...

Free White Paper on Strategy Deployment in Healthcare

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In conjunction with our newly released DVD on strategy deployment in healthcare, the ThedaCare Center for Healthcare Value has released a new white paper...

New DVD – “Thinking Lean at ThedaCare: Strategy Deployment”

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Sorry for what might seem like a very promotional post, but I'm happy to share some details with you about a project I've been...

How “Waste” is Like Osama Bin Laden

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A few days ago, as I was glued to the coverage of Osama Bin Laden's death and the implications around the world, I was...

Unlocking the Truth Behind Patient Satisfaction: Beyond Arbitrary Targets and Statistical...

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Are We 84.7% Certain We're in the 90th Percentile? Of course, hospitals should focus on patient satisfaction. That's important but is often a vague and...

Special Discount Code for “Startup Lessons Learned” Conference

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I'm happy to be able to offer a special discount code for Eric Ries' "Startup Lessons Learned" Conference. Startup Lessons Learned 2011 Monday, May 23rd Hotel...

Fox News Channel Understands “Lean” Better than the WSJ

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On Friday, there was yet another Wall Street Journal article about Lean (fixating as they always do on the "Just In Time" component). The...

Michigan Hospitals Cut VAP Rates 70% Using Checklists

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Here's a great story from my home state where I grew up, Michigan: "Hospital checklist helps pneumonia rates tumble by 70%." From the article: Ventilator-associated pneumonia...

Doofus and Leanie Cartoon #4 – GM vs. Toyota

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It has been a while since I've collaborated with artist Ed Butler on a "Doofus and Leanie" cartoon (Ed was also the artist for...

Everybody Deserves Workplace Respect – Even the T.S.A.

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As somebody who flies about 75,000 miles a year, I am far too acquainted with the Transportation Security Administration and their annoyances (to the...