Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Is McDonald’s Really the Big Problem in Hospitals? Or Preventable Infections...
It hasn't quite reached the level of hysteria as "pink slime," but I've seen an inordinate amount of attention being given to the issue...
Robert Andino of the Baltimore Orioles & Dr. W. Edwards Deming
Dr. W. Edwards Deming famously said that managers can't hope to motivate employees, as they can only hope to not demotivate them. I wrote...
Quotes from Lean Healthcare PowerDay
Hello from Las Vegas, where I participated in a wonderful event yesterday, the Lean Healthcare PowerDay. Here are a few key quotes:
"That cry for...
My Essay in Naida Grunden’s New Book on Lean Design –...
I'm in Las Vegas, speaking today to close the Lean Healthcare PowerDay event. There are many great speakers, including Dr. Richard Shannon, Dr. David...
Emergency Department Wait Times are Down, but not Being Measured?
Here is a link to a story that caught my eye: "Wait times shrink in Brockton hospitals' emergency rooms."
The good: "time spent waiting to...
Stuff I’m Reading, April 5, 2012: New Books, Layoffs “Forced,” Regrettable...
Back by popular demand, here are links to some more articles I've read recently that might be of interest on a number of Lean...
Podcast #143 – Mark Graban & Ron Pereira (Gemba Academy): SPC...
Listen
Like podcast #133, this episode is a Q&A that follows up a webinar I did for my good friends at Gemba Academy recently, on...
Stuff I’m Reading, April 4, 2012: Staffing Levels, Death Rates, Student...
Here are links to some more articles I've read recently that might be of interest on a number of Lean related topics:
THE MORE THE...
Ending the Home Kanban System (For This Home, At Least)
As I lighten my workload a bit during my "Blog Break" in preparation for my family's move to San Antonio, I thought new readers...
Paul O’Neill Video, Speaking to Healthcare Leaders on Quality
Here's a great video of Paul O'Neill, former CEO of Alcoa and former U.S. Treasury Secretary, talking to healthcare leaders about their leadership role...
Stuff I’m Reading, April 2, 2012: CEOs as Team Players, Hospital...
Here are links to some articles I've read recently that might be of interest:
Can Hospital CEOs Be Team Players? (H&HN News)
Preventing Hospital Blunders (Science...
April Fool: Back to the Future: Hospital CEOs and Virtual Reality...
Every few years, we see news articles about virtual reality robots that will roam hospital hallways - delivering medicines or supplies or allowing remote...
