Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
My Trip to the Apple Store was Like a Hospital Visit
I generally love the Apple Stores for their customer service and environment, as a primary Mac user for the past four years. You may...
To Better Protect Patients, Healthcare Needs More “Lean Thinking”
This was originally going to appear as an op-ed in a newspaper (so it's written for a general audience who might not already be...
Podcast #145 – Interview with Natalie Sayer, Author ‘Lean for Dummies’
Episode #145 is a conversation with Natalie J. Sayer, co-author of the recently updated 2nd edition of the book Lean For Dummies.
I was able...
Mistake Proofing Designed Into a Lock
In prep for our move to San Antonio, my wife and I have been applying "5S" principles to our lives and possessions. We have...
Stuff I’m Reading, April 20 – Cancer Cars, ThedaCare Payments, Boss...
In a recurring feature, here are links to some more articles I've read recently that might be of interest:
Luxury car program brings cancer patients...
Update on KaiNexus – Making Improvement Easier in New Ways &...
It's been about a year since I started working with a software startup KaiNexus. We've made a lot of progress in that year, refining...
Weekend Fun: 30 Rock Mocks GE’s Manufacturing Reshoring
One of the things I love about the NBC show "30 Rock" is the way is skewers GE culture (such as its past mocking...
Mistake Proofing the Home Alarm System
As I've mentioned, my wife and I are in the process of moving from suburban Fort Worth to San Antonio. As we have potential...
Stuff I’m Reading, April 19 – Toussaint, Saskatchewan, & Apologies
Here are links to some more articles I've read recently that might be of interest during my blog break (somewhat of a break):
John Toussaint's...
Move to Healthcare Wrap Up – “Feels like Bias” to a...
Mark's Note: I recently closed down the Ning social network group called "Move to Healthcare," created for people who were looking to transition their...
Visual Management in a Prepared Foods Counter
As my wife and I are in the process of moving to San Antonio, we've visited the local Central Market grocery store there during...
Dean Gruner on Lean Healthcare and Accountable Care Organizations at ThedaCare
Episode #144 is a discussion with Dean Gruner, MD, the president & CEO of ThedaCare, talking about Accountable Care Organizations (ACOs) and how ThedaCare is using this approach, along with Lean methods, to improve the coordination of care for patients.
