Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Band-Aiding the Process – Literally
Unfortunately, healthcare professionals often aren't given the tools they need to do their jobs properly. People are forced into workarounds and corner cutting, or...
Coaching, not Berating, when Mistakes are Made in Football (or the...
I was happy to attend the first football game of the year for my alma mater, Northwestern, as they defeated Boston College last Saturday....
Do Happier People Work Harder? I Think So
Thanks to Andrew Bishop for posting a link to this article the other day. The New York Times had an article on Sunday titled,...
KaiNexus Education Video #1 – Getting Started with Kaizen
We've created and released our first in our series of short, simple Kaizen education videos from KaiNexus, a startup where I am the Chief Improvement Officer.
We...
Mark Graban Interviewed on the “IT Knowledge Exchange”
Sorry to be self referential again, but I was interviewed for a website called the IT Knowledge Exchange. The interview appears in three parts:
Part...
How Often Do You Hear “How Can I Help You?” From...
I was going through some old notes I've taken when visiting different hospitals and I came up with this quote from a healthcare professional:
"I've...
Lean Healthcare “Success” Without Benefits? What?
I saw the following in a submission for a session at the 2012 Society for Health Systems conference, where I'm the Lean track chair.
One...
Origins of this Quote on “The Biggest Room in the World”?
I've been trying to identify the source of this quote or maxim for my upcoming book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...
Podcast #129 – Chris Cooper, on His Book “The Little Book...
My guest for episode #129 is Chris Cooper, a vice president with Simpler Consulting. We're talking about his new book The Little Book of...
Dramatically Reducing Infections & Errors – Why Not Your Hospital?
When I recently interviewed Paul O'Neill and Dr. Richard Shannon about the amazing improvements in patient safety that had been made in the Pittsburgh...
Suggestion: Make Suggestions (U.S. Government Poster from 1945)
I'm not sure if this poster was associated with the Training Within Industry program or not, but it's a World War II era government...
Quitting a Software Application: Safari vs. Chrome & Error Proofing
The two primary web browsers I use these days on my Mac are Safari and Chrome. I've always been a big user of keyboard...
