Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
A Discussion About the Current State of Lean, Practicing Lean, and...
I'm speaking in Iowa today at a "Lean Healthcare Exchange" event hosted by the Iowa Lean Consortium. Please say hello if you're there and you're...
Webinar: Success with Lean for the Long-Term Under Short-Term Pressure
On Thursday, August 10, I played the role of host for our latest KaiNexus webinar. It's being presented by Warren Stokes, Director of Process Improvement...
#TBT: Idea-Driven Organizations are Still a Great Idea
Today, we're looking back at a podcast that I did back in 2015 with Alan G. Robinson, PhD, co-author of many books including The Idea-Driven Organization....
A Ten-Minute Talk on “Practicing Lean” [Transcript] – And an Update...
I was invited to give a talk at a gathering of improvement teams and Kaizen Promotion Offices within the NHS in England. It wasn't...
Signs, Error Proofing, and Explaining Why in the Gym
Are warning signs or instruction signs effective when they just tell people what to do? Should we use error proofing instead? Is it more powerful to explain why when we have be directive. That's what I explore in this post, with some examples from hospitals and a condo gym.
[Updated] Texas Rangers’ 3B Adrian Beltre Ejected for 5S or Standardized...
Update: See the end of the post with some photos I took at the game yesterday where Beltre got his 3000th career hit -...
Strength in Numbers: Improving from the Bottom-Up [Webinar]
https://www.youtube.com/watch?v=QgR3BM6OdvI
Presented by Mark Graban on July 27, 2017
In this webinar, Mark Graban talks about the power of "bottom up" employee improvement and also explores...
Recorded Webinar… Strength in Numbers: Improving from the Bottom-Up
The team at KaiNexus has asked me to talk about a topic that's near and dear to me... the need to engage everybody in bottom-up improvement. Why do we find "strength in numbers" when we engage everybody? See this post for info about how to register.
Dr. Don Berwick on Respect and Change at the Front Lines...
Back in 2012, I blogged twice about aspects of Dr. Donald M. Berwick's 1989 article in the New England Journal of Medicine titled “Continuous Improvement as an Ideal in Health Care.” The full text is only available to subscribers.
As I posted on LinkedIn, another aspect of this article caught my eye when I was reviewing it the other day in advance of my talk at the Studer Group "What's Right in Healthcare" conference next week.
The State of This Restaurant’s Suggestion Box Didn’t Really Surprise Me...
Last week, I was in Austin for the annual Lean Coaching Summit, where I took a full-day class on "Motivational Interviewing" (as I had...
5 Years Since the Publication of “Healthcare Kaizen” – What’s Happened?...
One thing I like about Facebook is the way it reminds you about things that happened on this date in previous years. Facebook is...
Do you need to make it mandatory to participate in continuous...
Every month or two, Greg Jacobson, MD and I have an "Ask Us Anything" video discussion with questions submitted by members of our KaiNexus...
