Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email.
News, articles, books, podcasts, and videos about how to make the workplace better.
Operational Excellence, Improvement, and Innovation
Kinds of value
We've all heard “time is money”. But is time value? Seth Godin reminds us that the amount of effort spent on something doesn't increase its value.
Empowering nurses to improve their work
Cleveland Clinic has long practiced a culture of continuous improvement, and it appears they have sustained it. Improvement happens where value is created – not in the boardroom. See how nurses at Cleveland Clinic are elevating care through improvement initiatives.
A primer on AI and problem solving
Can problem solvers use AI as coaches to help us get unstuck? Jamie Flinchbaugh shares a set of prompts that a problem solver can use to help coach them along the way.
Amazon workers sign open letter against ‘all-costs justified' approach to AI
AI is currently the default organizational fix-all, and Amazon is betting heavily on it to drive massive improvements and cost reductions. Over 1000 workers at Amazon have signed a letter to sound the alarm over the speed and potential damage they fear AI will cause. The move towards greater automation is unlikely to subside, so how are leaders and organizations engaging employees in real discussions on these changes?
Creating a Culture of Improvement
Common mistakes in leading change
I've been involved in several organizational transformations – and I've made a lot of mistakes. This episode of Change Signal features Dr. Linda Ackerman Anderson as she details the common mistakes people make in leading transformational change – all of which I can relate to. If you have led or are leading change, you will find this resonates.
Revisiting Management Systems
You can have a great strategy, and even execute it well, but if your management systems don't motivate the right behaviours, progress can quickly erode. Roger Martin revisits the importance of management systems in strategy and the role of the CEO as the “Chief System Designer”.
Coaching – Developing Self & Others
How leaders can harness the power of stories
I've always led with “facts and data”. Unfortunately, spreadsheets, charts, and business cases don't always influence decision-makers. Stories are often more effective at changing minds than facts.
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If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.






