Ryan McCormack’s Operational Excellence Mixtape: June 4, 2021

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Thanks as always to Ryan McCormick for this… there's always so much good reading, listening, and viewing shared here by him!

News, blogs, articles, resources, and links about creating value, continuous improvement, innovation, and leadership.


Healthcare – Creating Value for Patients

Managing the Most Complex Organizations on Earth – Hospitals. An Interview with Brian Golden.

Kim Barnas explains How to Sustain Operational Excellence During a Crisis.

Operational Excellence

An excellent historical treatise on the cost/quality frontier of productivity improvements.  
How to bolster customer confidence through operational excellence.

Do we need innovation or operational excellence?  Both

The confusion around what Just in Time means continues.  

Leading & Enabling Excellence

Our Addiction to Charismatic Leaders Needs to Stop

Celebrating Errors Creates Psychological Safety In The Workplace

Coaching – Developing Self & Others

For those who like personality assessments, Ray Dalio and Adam Grant offer up a free assessment here

Pay attention to questions in disguise


Books, Podcasts, Videos

Books I'm currently reading:

I'm about halfway through Noise by Daniel Kahneman.  Students of Deming and continuous improvement will recognize many of the themes in this book, but Kahneman explores the psychology behind system noise and offers some interesting ideas on when and how to reduce it.


Podcasts I'm listening to:

How do some CEO's handle a crisis? The Rise and Fall of Carlos Ghosn.


Follow Ryan & Subscribe:

LinkedIn: https://www.linkedin.com/in/rjmccormack/
Twitter: @stickynotehero
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